CO Salary Range: USD 63,150.00 - 90,000.00 per year
Company Summary
DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America's First Smart Network™.
Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and GenMobile.
Department Summary
Our Sales teams advocate for our products and the customers they serve. We've built a loyal customer base by selling consumers, retailers, affiliate partners, distributors and industry stakeholders on the DISH brands with authenticity. The sales department is critical to driving demand and creating strategic partnerships across the industry.
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Job Duties and Responsibilities
This is a position on the Wireless Compensation team which consists of two different groups (Commissions and Appeals Escalations). The Business Analyst, Commissions position interacts with internal and external customers to validate Boost payments created for various reasons across the business and push the payment for approvals to be paid. This role requires daily, weekly, and monthly activities to be performed in order to meet compliance requirements. Additionally, this position is very analytical and will require you to understand the payments and data used to make them to make meaningful insights into up and down trends to determine if we have any issues.
As a Business Analyst, you will also need to work on ETL's to feed data into our various Tableau Dashboards for analysis. This would include working closely with our internal data teams to ensure an accurate load of the data from one platform to another.
Key Responsibilities:
- You will leverage/understand DISH Business Rules, Intranet Resources, and front-end tools (ie. CApp, epay, B2B etc.), to research and close inquiries, escalation requests, and answer questions from internal teams and external third-party partners
- You are able to navigate and understand data presented in Tableau Dashboards and other reporting to help manage business changes, identify business trends, and provide recommendations to address issues and improve existing processes
- You will gain basic knowledge of SQL (select, from, where, joins), understand the function of the query, and be able to verify/analyze the data you have gathered through your query
- You will attend and support/lead project meetings and provide insights and feedback where applicable; if the ideas/topics are beyond the scope of your understanding, it is expected that you can summarize all open questions and follow up with your team and manager
- You shall maintain professionalism at all times; you will be working with business partners of various backgrounds and levels of business and process acumen; analysts will manage these relationships professionally by clearly establishing and communicating expectations
- This team thrives on teamwork, so you must embrace teamwork and enjoy working closely with others
Education and Experience:
- Bachelor's degree from four-year College or University, or 2+ years of relevant work experience
Skills and Qualifications:
- Innovative, forward thinking, and detailed oriented
- Ability to manage tight deadlines, prioritize workload, and achieve effective results in a fast-paced, dynamic environment
- Interpersonal skills with the ability to effectively communicate verbally and in writing
- Organizational, analytical, and problem-solving skills
- Knowledge of Google Suite
- Strong work ethic and willingness to learn about new concepts and different cultures
- Experience with coding in SQL; at minimum, must be able to review SQL
Compensation: $63,150.00/Year - $90,000.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.