CO Salary Range: USD 72,350.00 - 103,400.00 per year
Company Summary
DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America's First Smart Network™.
Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.
Department Summary
Our Retail Wireless team, serving our Boost Infinite, Boost Mobile and Gen Mobile Brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a first-of-its-kind 5G network, a passion for change and the power to drive it, we'll emerge as the nation's fourth facilities-based wireless carrier and a disruptive force in the market at large.
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Job Duties and Responsibilities
This Technical Writer will be working within the Retail Wireless Platform and Project Management Team under the Retail Wireless Operations team. They will be working in a collaborative, fast-paced, and ever-evolving environment spanning the Boost Mobile pre and postpaid brands and broader DISH organizations.
Key Responsibilities:
- Provide guidance to team members, fostering a culture of collaboration, creativity, curiosity, and accountability.
- Coordinate with cross-functional teams to write product features that accurately represent business requirements and solutions.
- Ensure scope alignment and technical understanding of business goals.
- Communicate effectively with stakeholders, including executive leadership.
- Identify, manage, and mitigate business risks; support conflict resolution and root cause analysis.
- Collaborate with product and IT teams to develop and implement solutions that enhance efficiency and business performance.
Education and Experience:
- BA/BS in a technical or business discipline; Masters degree and relevant certifications desired
- 3+ years of Technical Writing or Feature Writing, or an equivalent combination of education and experience
- Exceptional communication and interpersonal skills, with the ability to build relationships, influence stakeholders and leaders, and manage conflict
- Strong experience in collaborating across the Enterprise and managing expectations of cross-functional team members
- Experienced in capturing, documenting, and managing cross-functional team impacts
- Self-motivated with strong, analytical and problem-solving skills; familiarity with problemsolving frameworks preferred
- Experience working in fast-paced environments with an inherent ability to adapt to changing environments and processes
- Experience creating technical business requirements for large-scale company initiatives
- Proficiency using Google Suite, Rally, Atlassian, and other PM tools
Compensation: $72,350.00/Year - $103,400.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.