Senior Principal Relationship Management and Business Development

Discover. A brighter future.

With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

What You'll Do

• Responsible for managing business development in one or more countries, regions or industries, which will include Israel, with the potential for additional markets in the Middle East, Eastern Europe and Africa. Serves as the relationship manager for multiple complex partner relationships. Performs market analyses and business development activities to drive profitable sales volume.
• Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

• Deliver growth in payments volume and acceptance by effectively leveraging existing and developing new relationships with banks, acquirers, domestic schemes, merchants and technology partners.
• Perform market analyses, partner internally and externally to identify and develop growth opportunities in traditional, new and emerging payment sectors.
• Serves as the regional subject matter expert regarding payments in the target markets based on knowledge of partners, industry trends and competitive environment.
• Contribute to and ensure effective delivery of Partnership Management strategy across CEEMEA region.
• Monitor and document pipeline opportunities and performance against goals
• Strategically identifies leads, develops proposals, responds to RFP's and negotiates agreements to maximize network growth. Identifies and creates business case to establish new development activities with internal (Risk, AML, etc...) and external industry partners.
• Serve as the strategic liaison between Discover external accounts, by maintaining relationships with decision-makers across company divisions of each participant. Actively manages and escalates risk and customer-impacting issues or complaints within the day-to-day role to management.
• Explores new partnership opportunities and manages a portfolio of clients to retain, grow and drive existing and new business by exploring acceptance and volume growth.
• Manage and build relationships with existing strategic network participants. Maintain knowledge of partners, industry trends and competitive environment by performing market analysis and maintaining opportunity pipeline to recommend actions in improving Discover's position.
• Drives internal processes including; development of communications, account management, approval requests and contract negotiations, compliance and risk management.
• Performs market analyses and business development activities to increase network transaction volume and revenue generation.
• Partner internally and externally to identify new or additional business opportunities within accounts; maintain and grow relationships to attain new business value and improve client experience.
• Advise network participant of new product, marketing or operational initiatives and act as primarily liason into Discover to ensure improved market position for DFS.
• Address client inquiries and problem solve to resolve opportunities or issues. Negotiate contracts, pricing agreements or incentives while ensuring compliance with new processes and business practices.

• Bachelors degree in Business Administration and Management, Finance, Marketing or related
• Payments, Relationship Management or Marketing experience
• Technical expertise (i.e.; mobile payments, vehicle commerce, SRC, payment chip technology, IOT emerging technologies) to support digital partners
• In lieu of degree, Payments, Relationship Management or Marketing experience

• Primarily remain in a stationary position.
• Occasionally move about the work environment to complete the major responsibilities of the job.
• Primarily performed indoors in an office setting.
• Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.
• Ability to communicate verbally.; Ability to communicate in written form.
• "Travel up to 50% of the time."

• Business Development in Fintech, Credit, Debit, Prepaid, and/or Commercial Payments
• Payments experience with an Acquirer, Issuer or Network; previous experience in a sales and /or relationship management role is preferred.
• Exposure to negotiating complex multi-million dollar Merchant contracts at C level.
• A strong communicator across all levels
• Comprehensive knowledge of new and emerging payment technologies
• Experience of working in the Middle East and Africa will be desirable but not essential
• The ideal candidate will be self-starter with an entrepreneurial approach