Senior Manager Product Owner (Digital Enterprise Platforms)

Discover. A brighter future.

With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

What You'll Do

The Digital team at Discover is creating a new kind of fintech, and we're looking for bold digital disruptors to join us. We are looking for customer-centric innovation experts to build groundbreaking experiences for our customers and employees. Come transform the next generation of digital banking with us.

• Leads, mentors, and develops a team; sets cohesive enterprise product vision
• Evaluates external vendor technologies and capabilities on an on-going basis.
• Manages and delivers platform migrations/integrations on-time and within budget.
• Advocates for the enterprise adoption and usage of platform suite, including content and asset management systems and voice of customer solutions
• Drives roadmaps to maximize business value from content syndication, asset reuse and page speed improvements
• Develops and maintains Family Product vision by collaborating with stakeholders on key product considerations and aligns with product vision, features and roadmap to support business unit goals. Leverages customer insights, feedback, financials, compliance, and risk data to define product features and roadmap in partnership with other SMEs and potentially grow existing and/or build new product portfolio(s) through new value added and enhanced customer experiences. Leads design, development, and implementation of new product strategy. Works cross functionally to manage shared goals and priorities.
• Establish Key Performance Indicators (KPIs) and Objectives and Key Results (OKRs) for the product team and ensure alignment with senior leadership (e.g., SPO, Dir, etc.). Defines and Creates prototypes (e.g., MVPs, POC, etc.) based on customer feedback to test, learn, and validate ideas before committing to larger scale development. Synchronizes and aligns with Product Family POs on prioritization and delivery to maximize Product Family Value. Defines product family MVPs, prioritizing and accepting priorities in partnership with POs and architects.
• At the family level: Responsible for definition, guidance, and execution of product-related activities for a particular portfolio through the entirety of product lifecycle, from strategy and roadmap definition to development and market readiness. Sets business objectives for the product development process and oversees execution, internal or external, as necessary. Supervises product professionals. Works with minimal supervision.
• Validate user story acceptance criteria. Ensures appropriate testing frameworks for product features (e.g., market testing, functional performance, etc.) Works with Data stewards in their respective LOBs to ensure required Data quality controls are identified and implemented. Inspect and evaluate product progress through each iteration.
• Identify sources, monitor, analyze (Business Analysis), test, and interpret key product performance metrics including financials, network volumes, other key statistics, and internal/external customer feedback trends, industry trends, research findings, and competitive innovations then develop and communicate findings, and make strategic and tactical recommendations for performance improvements throughout the product lifecycle.
• Provides mentoring, fills in the business and/or technical knowledge gaps, etc. Negotiates and influences others across shared services and product teams across product families.
• Collaborates with cross functional teams to develop and execute go-to-market strategies.
• Partners with business technology to outline needed technical features that are required to continuously optimize system components and underline infrastructure maintenance.
• Develops and coaches' teams to be able to identify, manage, and escalate risk, and effectively manage risk within the teams you oversee.

• Bachelors degree in Information Technology, Engineering, Business Administration & Management, Economics, Finance, Mathematics, Statistics or related
• 8+ years of experience in Product Management or Engineering experience in Financial Services or Tech Industry, or related
• In lieu of a degree, 10+ years of experience in Product Management or Engineering experience in Financial Services or Tech Industry, or related

• Primarily remain in a stationary position.
• No required movement about the work environment to complete the major responsibilities of the job.
• Primarily performed indoors in an office setting.
• Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.
• Ability to communicate verbally; Ability to communicate in written form.

• Demonstrated ability to build consensus and drive cross-functional decision-making
• Proven experience communicating/presenting to all levels of an organization
• Proficient experience with content management systems, like Adobe Experience Manager
• Experience with web development and platform delivery
• Experience in working with both back-end and front-end development teams in direct coordination with creative design
• Experience with product management tools (e.g., Jira)
• Understanding of product development principles and associated processes (e.g., agile)
• Experience with content/asset management integrations

• Paid Parental Leave
• Paid Time Off
• 401(k) Plan
• Medical, Dental, Vision, & Health Savings Account
• Short and Long Term Disability, Life, and Accidental Death & Dismemberment insurances
• Recognition Program
• Education Assistance
• Commuter Benefits
• Family Support Programs
• Employee Stock Purchase Plan