Discover. A brighter future.
With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
What You'll Do
We are adding a Principal Business Steward to the Platforms & Profile team. This role will become a subject matter expert and key partner for all customer profile, permissions and preferences data. You will work in a complex and challenging stakeholder domain with cross-functional teams. This role focuses on data collected from Discover customers and stored within the Customer Profile Product Family and used by the Communications Product Family.
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As a Business Data Steward, you will be responsible for understanding all customer data and its attributes and connections to data compliance standards and processes. You will partner with business, technology, analytics, compliance, and business risk teams to ensure we collect and share data in compliance with laws and regulations and to create governance and policies around this data. Additionally, you will also actively manage and escalate risk and customer-impacting issues within the day-to-day role to management. As a customer profile, permissions and preferences data subject-matter-expert, you must understand both technical and business process context of the data.
How You'll Do It
- Is a data SME that understands both technical and business process context of the data.
- Supports data management initiatives and enforces data management standards.
- Ensures data changes are managed with appropriate impact analysis and communications to potentially impacted areas.
- Attends Data Steward meetings as a Key stakeholder in Enterprise Data Governance.
- Participates in the oversight process, ensuring accuracy between multiple reporting systems, which includes loading and reviewing statistical data.
- Coordinate with upstream and downstream teams utilizing the data and when necessary, identify correct business SMEs to engage in discussions.
- Executes controls and maintains relevant data/system/business process documentation and policy updates.
- Partners with the technology and analytics teams to complete business initiatives.
- Bridges the gap between business and analytics environments and enriches data in the analytics environment with business process definition.
- Reports progress and statuses to management. Oversees timely support and resolution as needed.
Qualifications You'll Need
The Basics
- Bachelors - Analytics, Business Administration and Management, or related
- 8+ years - Data management and solutions in a business role
- In lieu of education experience - 10+ years of solid understanding of Data Management concepts including metadata management, Data Quality, Data governance, and Data Modeling. Experience gathering data requirements and performing complex data analysis is required. Ability to engage effectively with technical and analytics partners, understand business data requirements and translate to actionable solutions is key. Experience driving adoption of data capabilities across technology groups and enabling data literacy required.
Physical And Cognitive Requirements
- Primarily remain in a stationary position.
- No required movement about the work environment to complete the major responsibilities of the job.
- Primarily performed indoors in an office setting.
- Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.
- Ability to communicate verbally.; Ability to communicate in written form.
Bonus Points If You Have
- 4+ years of experience in data collection in Tag Management or Marketing Technology in a data stewardship, analytics, marketing or technical role, or related field
- 6+ years Information management and data analysis experience
Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.
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Application Deadline:
The application window for this position is anticipated to close on Nov-03-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
Compensation:
The base pay for this position generally ranges between $88,500.00 to $149,300.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:
- Paid Parental Leave
- Paid Time Off
- 401(k) Plan
- Medical, Dental, Vision, & Health Savings Account
- STD, Life, LTD and AD&D
- Recognition Program
- Education Assistance
- Commuter Benefits
- Family Support Programs
- Employee Stock Purchase Plan
Learn more at mydiscoverbenefits.com.
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)
Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.