Discover. A brighter future.
With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
What You'll Do
Responsible for providing a full service banking experience for customers including but not limited to processing customers monetary transactions with the proper audit trails, balancing cash drawer, identifying and addressing customer needs and provides services including opening and servicing all types of deposit accounts (checking, savings, money market, CD's and IRA's) accounts, identifying cross-selling opportunities for all Discover umbrella of product offerings, resolves and/or acts as a liaison to other business areas while assisting customers with their inquiries or issues, supports the company by assisting with community/volunteering events. Ensures compliance to all state and federal banking regulators.
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Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
How You'll Do It
- Processing customer monetary transactions and balancing cash drawer following all procedures and state and federal regulations.
- Opening new accounts and servicing customer accounts and inquiries following all procedures and state and federal regulations
- Supports the company by assisting with community/volunteer events
Qualifications You'll Need
The Basics
- H.S. Diploma or GED
- 2+ years of Customer Service experience or related
Physical and Cognitive Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:
Does this job require remaining in a stationary position, including but not limited to, primarily sitting and standing? Primarily remain in a stationary position.
Does this job require the ability to move about inside or outside the work environment to complete the major responsibilities of the job?
Occasionally move about the work environment to complete the major responsibilities of the job.
Does this job require the ability to transport physical objects? Ability to transport physical objects up to 25 pounds.
Primarily, where is this job performed? Primarily performed indoors in an office setting.
Does this job require the ability to operate equipment or machinery? Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.
Does this job require the ability to communicate verbally or in written form? Ability to communicate verbally.
Does the job require travel? Travel up to 10% of the time.
Bonus Points If You Have
- Associate's Degree in Business Administration and Management
- 4+ years of Customer Service experience or related
Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.
Application Deadline:
The application window for this position is anticipated to close on Oct-23-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
Compensation:
The base pay for this position generally ranges between $19.71 to $27.79. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:
- Paid Parental Leave
- Paid Time Off
- 401(k) Plan
- Medical, Dental, Vision, & Health Savings Account
- STD, Life, LTD and AD&D
- Recognition Program
- Education Assistance
- Commuter Benefits
- Family Support Programs
- Employee Stock Purchase Plan
Learn more at mydiscoverbenefits.com.
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)
Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.