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With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
What You'll Do
Responsible for managing projects from inception to implementation. Manages all aspects of the project over its entire life including: the initiation, plan development, execution, controls, and implementation. Leads project teams to ensure projects are completed on time, within budgets, and meet business needs.
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Reporting to the International Client Services Sr. Manager Project Management, the Partner Engagement & Strategic Initiatives Principal Project Manager is responsible for managing strategic initiatives to support Network Operations teams and enhance partner relationships. This role develops and implements strategies and enhancements to improve operating effectiveness through communication, marketing, support to leadership, and partner engagement. This includes the development and management of new and existing programs, success metrics, communication plans, and status reports and updates. To be successful, the ideal candidate requires strong leadership, relationship management, communication, and organizational skills.
How You'll Do It
- Acts as a liaison between the business and development resources. Manages all aspects of each project. Leads project teams to ensure projects are completed on time, within budget, and meet business needs.
- Assembles project teams. Aligns roles and responsibilities for all project resources. Ensures project progress is tracked and team members are providing progress updates.
- Assist with business requirement analyses. Manages project scopes, issues, and risks. Ensures change controls are executed appropriately. Estimate work efforts and manage resources accordingly.
- Document agendas, meeting minutes, action items, project plans, and issue logs. Communicate statuses to stakeholders.
- Manages the strategy and execution of collecting Voice of Customer for the Network Operations teams to routinely understand the needs of clients, act upon feedback, and create meaningful goals.
- Supports client-facing teams and those Partners effectively through operational excellence, enhances partner relationships and satisfaction to increase program growth.
- Supports and executes the teams integrated communication strategy. Provides executive level visibility, reporting, and communications of the teams work and initiatives.
Qualifications You'll Need
The Basics
- Bachelor's Degree in Arts, Information Technology, Business Administration and Management, Project Management, Finance, Social Sciences, Continuous Improvement or related field
- 6+ years of experience in Project Management, Business Administration, Social Sciences, Risk Management, Continuous Improvement, Computer Science, Infrastructure Technology Solutions or related
- In lieu of education, 8+ years in Project Management, Computer Science, Infrastructure Technology Solutions, or related experience
Physical and Cognitive Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:
- Primarily remain in a stationary position.
- No required movement about the work environment to complete the major responsibilities of the job.
- Primarily performed indoors in an office setting.
- Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.
Bonus Points If You Have
- 8+ years of experience in Project Management, Business Administration, Social Sciences, Risk Management, Continuous Improvement, Computer Science, Infrastructure Technology Solutions, Communications, Marketing, Operations, or related and applicable areas of experience
- Payment Services experience / knowledge
- Excellent verbal and written communication skills
- Proficient in PowerPoint, Word, and Excel. Demonstrates creative design skills
- Excellent relationship management and consultation skills
- Creative and energetic teammate who embraces change, has desire to continually improve, and contribute new ideas
- Ability to understand and proactively act on team/leadership needs, and resourceful in finding solutions to business problems
- Able to work through ambiguity and can thrive with minimal instruction
Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.
Application Deadline:
The application window for this position is anticipated to close on Apr-15-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
Compensation:
The base pay for this position generally ranges between $91,000.00 to $153,400.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:
- Paid Parental Leave
- Paid Time Off
- 401(k) Plan
- Medical, Dental, Vision, & Health Savings Account
- Short and Long Term Disability, Life, and Accidental Death & Dismemberment insurances
- Recognition Program
- Education Assistance
- Commuter Benefits
- Family Support Programs
- Employee Stock Purchase Plan
Learn more at mydiscoverbenefits.com.
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights)
Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.
At Discover, we are committed to creating an inclusive and equitable workplace through our Fair Chance Hiring practices. Fair Chance Hiring means that we base our hiring decisions on an applicant's qualifications rather than their criminal record. All our positions are subject to Section 19 of the Federal Deposit Insurance Act. Our applicants go through a background check, and we follow all applicable local laws, including the Los Angeles County Fair Chance Hiring Ordinance (LA County Fair Chance).
Positions marked as remote eligible are limited to remote locations within the country in which the position is based.
Applicants must be 18 or older at the time of hire.