Shopper Marketing Lead
About The Role
You are responsible for the development and delivery of the Shopper Marketing for our brands and categories. You are involve in developing the store ready mechanics and assets for each TTL growth driver aligned in our brand plans (MBPs) and Cluster Activation Plans agreed in our Commercial Annual Plan process each year.
In addition to project management this person will have a good understanding of the retail and bar environment and path to purchase, and will recommend what it takes to Stop, Engage and Land (SEL) to turn a shopper/consumer into a buyer of our brand.
You will work with Brand Marketing to understand brand positioning and visual assets and will work with a Shopper Marketing Agency to develop the mechanic, materials, visuals etc for each program. You will seek input and alignment from Commercial Team to deliver store ready assets on time in full for brilliant planning and execution.
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Financial
- Responsible for management of a Customer A&P Budget and maximising return on investment and productivity savings.
- Campaigns developed by the Shopper Marketing Manager contribute to delivering the Customer specific commercial targets.
- Measured against Diageo Indonesia's total performance ambition.
Key Tasks / Accountabilities
Shopper Marketing
- Develop an excellent understanding of shopper and customer insight along with the effectiveness and efficiency of different growth drivers to contribute strong recommendations on the shopper marketing and growth drivers that will drive performance.
- Partner with Brand Marketing and Regional Customer Marketing in the Annual Planning process to recommend and agree what growth drivers are needed on each brand based on data and learning
- Work with Shopper Marketing Agency to develop the creative, mechanic and assets for each growth driver to "stop, engage and land" in store/bar, turning shoppers into buyers of our brands.
- Work with Shopper Marketing Agency to develop the creative, mechanic and assets for each growth driver to "stop, engage and land" in store/bar, turning shoppers into buyers of our brands.
- Qualitative - high quality MBP and Cluster Plans that are approved on time.
Engage cross functionally to balance brand and cluster needs
- Maintain strong connection with Brand Teams and their agencies to ensure an excellent understanding of brand strategy, positioning, visual assets and big ideas so that shopper marketing is building brands to achieve our portfolio strategy.
- Constantly seek to understand any justifiably different cluster regulatory or executional needs and adapt mechanics and assets so they are easy to execute and drive great performance outcomes.
- Work cross functionally to identify, debate, discuss and resolve tensions between brand and cluster needs to deliver fewer, bigger, better programs that drive performance outcomes, budget productivity and build our beautiful brands.
- Qualitative - feedback on quality of cross functional working. 3Deliver cluster ready and store ready assets
- Work with Shopper Marketing Agency to deliver store/bar ready assets (visuals, items, mechanics etc) ready for excellent DIFOT (delivered in full on time) execution in each cluster.
- Partner with Procurement and Regional Customer Marketing (budget holders) to agree on all items/services and their specifications that need to be procured for each program.
- Prototype items and oversee production to ensure high quality and durability.
- Ensure clear and timely communication and cataloguing to enable Clusters to purchase and distribution and execute items as planned. Qualitative - deliver great shopper marketing programs and store ready assets for all programs on time in full.
Execute, track and learn
- Oversee execution including market visits to gather insights and learning on programs in market to enable improvements and optimisation.
- Qualitative - learnings and improved productivity.
About You
- Strongly leadership capabilities as per DIAGEO Leadership standard.
- Creative/Co-creative - curious and bursting with ideas, love marketing ideas and seek ways to delight consumers and shoppers, with ability to work in partnership with Marketing to build brands consistently.
- Shopper understanding - understand shopper behaviour and insights and can leverage this into ideas that turn shoppers into buyers of our brands
- Customer understanding - understand customer needs and able to translate these into mechanics and programs that win for both customers and shoppers.
- Agency management - able to brief, inspire and engage agencies to produce the best work of their lives for our brands.
- Project Management - able to manage multiple projects to clear timelines for DIFOT execution
- Communication - strong cross functional skills and ability to engage and enrol others in your recommendations
- Procurement and Production - experience working with Procurement and vendors to prototype and produce items to a high-quality standard Best suited for someone who
- Someone who can thrive in a matrix structure with exceptional cross functional partnership skills
- Organised and planned, can handle series projects at once and always delivers on time
Preferable
- Minimum Degree qualifications
- Minimum 10 years experiences in retail / FMCG businesses / Alco Bev Industries
- A proven track record in either Marketing and/or Sales (Customer Marketing)
- Can speak & write in English fluently
What are the benefits?
We are an organisation that creates products that are part of celebrations, and our culture reflects this. At Diageo, you will have the ability to work flexibly to ensure you can unlock your own potential through creating bold plans and executing your vision.
You will also be rewarded through competitive salary and benefits as well as being supported via non-monetary benefits.
Our commitment to inclusion and diversity:
We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.
Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don't let anything stop you from applying.