Job Title: Senior Logistics Advisor
Location: Budapest
Contract terms: Permanent
Grade: L5C
About us
Diageo is the world's leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. With over 200 brands in 180 countries and a global network of entrepreneurial individuals, our teams blend a diverse range of experience, knowledge and skills. We connect customers and consumers to our iconic products and build innovative experiences that bring people together to celebrate life.
About the function
The Customer Service Stream of the GDBS Cash Cycle Process entails Customer Service and depending on market even Logistics Advisor activities for GDBS served countries.
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It ensures accurate operation of processes from incoming customer orders to final deliveries with continuous order-to-ship end-to-end issue resolution. Service Delivery entails close business partnering with the market logistics, sales and customer service teams.
The OTC Process serves around 25 markets/countries.
About the role
The Logistics Advisor role is responsible for smooth business operation and to ensure that all logistics and payment related queries are followed up and resolved accurately, efficiently and according to the relevant SLA
Logistics Advisor proactively manages relationship with 3PLs, collaborate with Supply Chain and Customer Service, is responsible for stock reconciliation, interface monitoring, book to book and manual stock movement).
The role is responsible for a specific process - logistics across GDBS served markets.
- To contribute ideas, energy, passion and support to the continuous improvement of the „Cash Cycle" process (within pre-defined parameters as set out by Brand Owners)
- To ensure that internal control procedures are rigorously adhered to
- Proactive and service orientated collaboration with Warehouse/Customer Service/AMS/IMC (strong networking, influencing and communication skills required)
- Interface monitoring incl. issue solving (INC submission, testing)
- Enable smooth goods movement
- Create and trigger transmission of deliveries for customer order upon request from Sell To Cash
- Daily, weekly and period closing (month's/year's end) book reconciliations
- This has a direct impact on STC (stock availability) and Supply as the safety stock levels are one main factor that drives production.
- Financially the role influences stock values as any stock corrections have financial impact
- Manual stock bookings include breakages, losses, stock transfers and inventory variances and are made in intense coordination with NEL finance and other stock owners in Diageo
- Build positive relationship with 3PL, AMS, STC, IMC and Logistics Finance in the DBSC
- Complete CARM assessments and if required complete CARM tests
What you will bring
- Proficient English language knowledge
- Strong interpersonal and communication skills
- System skills (SAP knowledge)
- 2 years Logistics or OTC experience
- Strong MS Office knowledge
- College or university Degree
- Having an overview of market and customer specifics
- Strong understanding of end to end supply operational process
Benefits
- Outstanding Family Leave opportunity
- We work without border - you will work with people from all over the world
- You will deal with world class brand portfolio
- Wide variety of thematic events, afterwork activities organized by employee communities
- Product Allowance to purchase company products from the staff shop
- We won the Fittest Workplace Award, of course we have a Gym
- Urban legend is true, we do have a Rooftop Bar
Flexibility
This is key to success in our business and many of our staff work flexibly in many different ways, including part-time and compressed hours. Please talk to us about what flexibility means to you and don'tlet anything stop you from applying.
Diversity statement
Celebrating our inclusive and diverse culture is core to Diageo's purpose of "celebrating life every day everywhere". This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.
Weknow that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.