Diageo is the world's leading premium drinks company, a business built on the principles and foundations laid by the giants of our industry. Arthur Guinness, Alexander Walker, and many other dedicated people that followed in their footsteps, cared deeply about the people and businesses they fostered, and the communities in which they operated. Today we stand on the shoulders of these giants and act with the same entrepreneurial spirit. We are a spirited company born of an incredible entrepreneurial legacy. The success of Guinness®, Smirnoff®, Johnnie Walker®, Tanqueray®, Baileys® and many more brands led to the formation of our company in 1997. And we only thrive today because of the talent of our people to grow our brands, old and new, and keep them strong. Our purpose, celebrating life, every day, everywhere means that our brands are part of celebrations big and small. We believe that living our purpose in full is to make the most of life - to be the best you can be at work, at home, with friends, in the community, and for the community.
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Digital and Technology's vision for Diageo is to become the best data insights-driven consumer products company, unleashing the power of data with consumers, customers, and suppliers to create competitive advantage.
We strive to accelerate time to value through strategic partnership, extraordinary execution and maximum adoption of our products, solutions, and data. We are passionate about creating a dynamic culture capable of continuous and sustainable improvement.
The Scrum Master is primarily responsible for ensuring the Team works as efficiently as possible and the correct use of Agile methodology, building coordination and performance management through each of the primary Agile ceremonies, whilst taking the lead to address performance challenges and reporting activities at a Team level.
Dimensions
Financial: The Scrum Master will typically support Product Owners and RTEs with resource management
Market Complexity : The Scrum Master will typically be working with virtual teams across a variety of geographies and organizations
Leadership Responsibilities & capabilities: The role is expected to play a leadership role in delivering business value on time and on budget. There are a number of key senior team member with whom effective business partnering relationships are critical (Product Sponsors, Business Product Owners, Solution Owners, Architects, Sub-Stream Lead, Programme Managers etc.).
Purpose of Role
The Scrum Master is primarily responsible for ensuring the Product Team fulfils its commitments and that Diageo ways of working are followed whilst taking the lead to address performance challenges and performance activities at a product level.
Top Accountabilities
- Plan, organize and facilitate the Scrum events and rituals, including PI, warranty, releases sprints, story estimation, daily stand-ups, retrospectives, etc., to ensure transparency and efficiency.
- Ensures the adoption and correct use of the selected Tools, Assessments and Methods ensuring new team members are onboarded and trained thoroughly. This includes stories & features, project plans, risks & issues, dependencies, achievements etc...
- Collaborate with the Solution Owner to prioritize and clarify the user stories and groom the product backlog; Ensure the POD members have a clear understanding of the requirements and priorities and that all governance requirements are followed.
- Enable and encourage the POD to be a self-organizing, cross-functional, and autonomous team resolving blockers and barriers where needed and ensuring clear product critical metrics are created and measured Keep the team focused on delivering work items and fulfilling their iteration goals and commitments that they have made to the Solution Owner and Value Stream Board.
- A natural leader, facilitating communication, empowering the team to self-optimize their processes, ensuring that the team has the resources that it needs, and removes any impediments to the team (issue resolution) in a timely manner.
- Identity gaps, assess team maturity and current ways of working and support implementation of changes such as personnel changes, process improvements, standardization etc.
- Provide weekly updates of projects statuses in Planview and PLT / Steerco meetings and detail plans outlining how changes will be implemented, including timelines, resources required, and key breakthroughs.
Qualifications and Experience Required
- Ability to build and maintain good team collaboration and relationships within and outside the POD to all levels of the organization
- Strong influencing, conflict resolution and negotiation skills
- Strong Project Management Skills
- Strong follow-through and sense of accountability
- An effective collaborator & communicator with the confidence to take ownership of internal and external dependencies and break down complex tasks
- A natural "servant" leader with a strong ability to teach and develop others on a wide range of Agile method and practices
- Has a passion for continuous learning and leading a Team's learning process to create high performing teams
- Has the foresight to see potential issues, performance challenges and risks, and has the necessary skills to influence and negotiate with the right people to maintain performance
- Is comfortable working in a fluid, fast-changing environments with high levels of ambiguity
- An understanding of both the current Business's industry and emerging business and technology trends
- Experience in designing and delivering complex digital capabilities
- Experience leading teams using Agile methodologies
- Certified Scrum Master (CSM)
- ADO or equivalent experience preferred
Barriers to Success in Role
- Inability build relationships rapidly
- Inability to build trust and respect
- Inability to enable cross-functional PODs to grow into a cohesive, learning team that improves with each sprint
- Inability to apply a continuous improvement mind-set.
- Lack of business situational awareness
Flexibility
This is key to success in our business and many of our staff work flexibly in many different ways. Please talk to us about what flexibility means to you and don't let anything stop you from applying.
Diversity statement
Celebrating our inclusive and diverse culture is core to Diageo's purpose of "celebrating life every day everywhere". This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.
We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.