Language Requirements: fluent English, German is a plus
Fixed Term Contract
Diageo is a world-class leader in beverage alcohol, producing an outstanding collection of over 200 brands and owning the top two largest spirit brands in the world, Johnnie Walker and Smirnoff, and 20 of the world's top 100 spirit brands. Its portfolio also includes Cîroc and Ketel One vodka, Captain Morgan, Baileys, Don Julio, Tanqueray, and Guinness. Diageo Northern Europe is a diverse region of 11 countries accounting for +500m£ NSV.
About the function:
Our Sales team loves building relationships and connecting with customers to sell our much-loved brands in new and vibrant markets where they can thrive. They help sell our iconic brands across 180 countries every year. We're operating across different markets, channels, and areas of expertise. Using your curiosity and passion, you'll make the most of consumer insight and digital platforms, reaching new customers, markets, and celebrations to help us achieve our growth potential. We'll support your learning and growth as you develop your career with us and work with people across our business to realise your fullest potential.
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The Sales Support Analyst sits within the Business Effectiveness function of Northern Europe and is a key support function for market execution performance ensuring the smooth functioning of commercial tools and processes across Northern Europe. The role will operationally report to the Product Owner with the following job dimensions:
- Ensure consistency of commercial data in systems.
- Consolidate information from different sources to aid the tracking and analysis of commercial performance and results
- Ensure smooth functioning of the commercial processes, related to data and performance
- Ensure transparency of all system and process issues encountered in the day-to-day operations of the sales team working with the Commercial Efficiency Manager to address those and guarantee continuous improvements.
- Act as a guide on sales processes and information for Commercial Transformation Projects.
About the role
The end outcome of this is to ensure efficient commercial operations growing the time spent of the sales team with customers and value-added activities by minimizing the time sales teams spend on tool-related challenges. This includes delivering clear, actionable insights into system performance to drive continuous improvements, enhancing training programs to address recurring knowledge gaps and improve system adoption.
About you
Essential Criteria:
- Third level education, preferably in a business-related discipline
- Commercial experience in Merchandising, Field Sales, Distribution management, or support positions to the commercial organisation
- Some experience with performance tracking and managing large sets of data
- Fluency in English and German or Polish
- Detail oriented, creative, and flexible that allows to find the best solution for improving processes.
- Strong problem-solving skills with a proactive and solutions-oriented mindset.
- Good analytical skills to enable collaborators to find opportunities.
- Organised and able to prioritise high workload.
- Able to build and sustain excellent relationships with multiple partners.
- Advanced Excel knowledge
Our offer
- A fantastic company culture that puts employees and their development first
- A competitive salary with bonus and many benefits
- A great parental leave policy
- ...and of course, THE best colleagues!
Celebrating our inclusive and diverse culture is core to Diageo's purpose of "celebrating life every day everywhere". This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality, or ethnicity.
We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.
Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process and to perform essential job functions.
Don't let anything stop you from applying!