Diageo's culture is built and maintained by the five values that underpin its business and guide how Diageo works. At Diageo, employees are passionate about its customers and consumers and want to be the best. They give each other the freedom to succeed and value each other. Employees work hard so they can be proud of what they do and how they do it. While Diageo moves at pace, constantly evolving and improving, its values remain consistent. Diageo wants that employees live these values every day, everywhere so that Diageo can be proud of what they do and be the best that they can be.

More about Diageo is available at its web site: https://www.diageo.com/

Role Dimensions

Successful activation of high impact activity plans based on analysis and core insight into customer strategy, shoppers and consumers

Activities within the agreed JBP (where applicable) are delivered with focus on 100% implementation to maximise the return on investment to deliver the required brand and profit targets

Detailed tracking and analysis of financial performance ensuring targets are successfully reached through necessary course correction as required

Actioning insights derived from the data to drive business performance.

Where this role will take you:

You will develop a complete understanding of how one of GB's largest Wholesaler's operates through working directly with the account manager, controller, Wholesale Director and everyday interactions with the finance, supply, activation, category, digital & customer service teams as well as external contacts, you will also develop a thorough understanding of how a customer like this is managed. This will put you in an ideal situation to take on an account management role in multiple channels in the future but with cross functional grounding you will gain, you will also build the foundation to work across any function in the business.

Decision maker for:

Business Performance Management: Determining the account level best view forecast submission in partnership with National Accounts Managers

Customer Value chain management: Determining the best opportunities to manage cost and maximise value at an account level

Resolution and closure of all customer claims and disputes

Accurate and timely approval of rebates, invoice claims and deductions

Activation Investment: align on activation plan, prepare pre & post M&E and agree activity with customer - in partnership with National Account Managers

Top Accountabilities

Managing internal & external performance reporting across the portfolio

Analysing promotional strategies and deriving insights from the data to determine future activity

Partnering with Customer Marketing to deliver against the activation plans within the customer and interpreting the return on investment associated with the execution; ensuring we continue to optimise our A&P investment

Leading the innovation/NPD agenda with regards to information flow, strategy & performance updates, internally and for the customer.

Leading the delivery of our cash performance objectives through analysis and audit of customer investment claims and communication with our credit control team

Central project support for category initiatives led by Category Managers

Diageo Leadership standard

Win through Execution

• Sets and pursues direction without guidance and takes a wide view of their accountabilities
• High energy and ambition to achieve successful outcomes and high standards
• Balances analysis and execution and adjusts thinking in the face of new information
• Actively spots opportunities or issues and identifies which are urgent and important
• Generates a range of workable solutions, decides what should be done and takes action

Shape the Future

• Sees the big picture and possibility from multiple angles and through a creative lens
• Frames issues in a way that creates clarity and incorporates others' best thinking
• Accurately digests large amounts of information and breaks down complex problems thoroughly
• Challenges themselves and others to take on new or unfamiliar tasks and ways of working

Inspire through Purpose

• Finds broader meaning in their work and aspires to make a significant difference
• Reads their environment and understands how culture and context influences people's perspectives
• Is actively aware of the impact they have on others and tunes in to the needs of individuals around them
• Communicates in a compelling, persuasive and impactful way
• Draws on a variety of influencing styles to engage different audiences

Invest in Talent

• Displays confidence in their ability to meet challenges and succeed
• Maintains belief and optimism and bounces back quickly from setbacks or failures
• Demonstrates a realistic and thoughtful awareness of their own capabilities
• Proactively seeks feedback and development for growth and takes action

Ideal experiences / Qualifications / capabilities

• Exceptional analytical skills and ability to compile & collate data to derive insight and action
• Excellent relationship-building and communication skills
• Good commercial understanding, P&L literacy - strong numerical skills.
• Ability to interact and influence at multiple levels