• Experience in working across functions with various stakeholders
• Excellent coaching, influencing and communication skills• Play a pivotal role as unit quality manager in collaboration with unit team to improve and sustain quality systems and capability development at unit level
• Carry out end of the line inspection of all finished goods at the unit as per UFPS standards
• Conduct RM/PM inspection as per standards and sensory evaluation of samples
• Lead root cause problem solving investigations for issues that occur on quality at units
• Responsible for capability development of unit quality team on quality standards
• Engage unit quality teams for the implementation of quality standards
• Ensure all regulatory requirements to be complied without any deviations
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• Responsible for planning and conducting periodic Internal Audit, MRM for FSMS
• Take appropriate action/approval for QC hold/under deviation/reworked material
• Ensure MIS report submission to Unit Head, Cluster QA & QA-HO as & when required
• Support all inter-departmental teams for ensuring smooth production in line with adherence to quality standards.
• Develop Training calendar and impart trainings on quality related topics to unit team
• Responsible for certification/implementation of ISO 9000/22000 as per organization requirements.
• Ensure training of unit team for skills such as cross functional, quality etc.
• Ensure CAPA to all quality issues including customer complaints if any
• Drive improvements in areas where targets are not met using RCPS methodology
• Responsible for working-out and verification of CAPA with process owners
'• Hands on experience and in depth knowledge of quality management systems, developing quality related SOPs and its control
• Experience in handling quality improvement projects
• Knowledge of Microsoft Office package
• Certified lead auditor for ISO 9001, ISO 22000, etc.
Diversity statement
Celebrating our inclusive and diverse culture is core to Diageo's purpose of "celebrating life every day everywhere". This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.
We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills, and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.