Luxury Account Executive
Diageo is always open to speaking to talented candidates, and we are looking to engage with strong Account Executives to build talent pools for upcoming vacancies throughout the year.
Diageo is the world's leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. Our purpose - Celebrating life, every day, everywhere - has an important role in our company, for our people, our diversity, our brands, in how we perform and how we create shared value.
A Diageo Account Executive owns and delivers Diageo performance and growth targets within a defined territory. The role is responsible for the most important element of our business; delivering sales, share and profit growth by ensuring our customer, category and brand plans shine in outlets.
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As an Account Executive, you will be accountable for handling all Tier 1 customer accounts directly where the primary objective is to secure distribution across the full portfolio and activate our brands across different occasions to deliver a triple win for the customer, consumer and Diageo. The Account Executive is responsible for delivering agreed visibility standards, ensuring outstanding quality and coordinating extraordinary activation, delivered through our activation partners. The Account Executive directs this activity within their territory and will play a leadership role across the Hub team.
Key outcomes:
- Successful activation of high impact activity plans based on analysis and core insight into customer strategy, shoppers and consumers
- Activities within the agreed JBP (where applicable) are delivered with focus on 100% implementation to maximise the return on investment to deliver the required brand and profit targets
- Detailed tracking and analysis of financial performance ensuring targets are successfully reached through necessary course correction as required
- Actioning insights derived from the data to drive business performance.
Decision maker for:
- Business Performance Management: Determining the account level best view forecast submission in partnership with National Accounts Managers
- Customer Value chain management: Determining the best opportunities to manage cost and maximise value at an account level
- Resolution and closure of all customer claims and disputes
- Accurate and timely approval of rebates, invoice claims and deductions
- Activation Investment: align on activation plan, prepare pre & post M&E and agree activity with customer - in partnership with National Account Managers
Top 3 leadership capabilities for this role:
Win through execution
- Generate ideas grounded in a deep understanding of customer requirements and manage them through to successful execution
- Evaluate the impact of your activity plans to drive better results and incremental value
Inspire Through Purpose
- Build and sustain trust and openness with others through strong cross-functional relationships
- Develop strong relationships in each customer organisation. Exhibit energy, drive and passion to achieve your mutually agreed objectives. Seek to understand how the customer operates and works, to develop plans to realise these opportunities
Shape the Future
- Identify clear priorities and focus on them at all times
- Take personal accountability for beating the competition
- Deliver brilliant execution at all times
- Work within the commercial tramlines and relevant business process guidelines required to execute efficiently and brilliantly
Essential experience required
- Exceptional analytical skills and ability to compile & collate data to derive insight and action
- Excellent relationship-building and communication skills
- Good commercial understanding, P&L literacy - strong numerical skills.
- Ability to interact and influence at multiple levels
- Full clean driver's license
- Experience working with luxury or premium brands is advantageous, but not essential
Celebrating our inclusive and diverse culture is core to Diageo's purpose of "celebrating life every day everywhere". This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.
We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.
Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don't let anything stop you from applying.