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Key Account Manager

AT Diageo
Diageo

Key Account Manager

Vienna, Austria

Key Account Manager Off Trade

Diageo was created in 1997 but its business is built on the principles and foundations laid years before by giants of the industry - Arthur Guinness, John Walker, Elizabeth Cumming and many more. Today, Diageo is a world class leader in beverage alcohol, producing an outstanding collection of over 200 brands and owning the top two largest spirit brands in the world, Johnnie Walker and Smirnoff and 20 of the world's top 100 spirit brands. Its portfolio also includes Crown Royal, J&B, Buchanan's and Windsor Whiskies, Cîroc and Ketel One vodkas, Captain Morgan, Baileys, Don Julio, Tanqueray and Guinness.

Diageo's culture is built and maintained by the five values that underpin its business and guide how Diageo works. At Diageo, employees are passionate about its customers and consumers and want to be the best. They give each other the freedom to succeed and value each other. Employees work hard, so they can be proud of what they do and how they do it. While Diageo moves at pace, constantly evolving and improving, its values remain consistent.

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Top Accountabilities
  • Management and ownership of your customer accounts in the Off Trade channel. Run full day-to-day business.
  • Establish and foster relationships at customer level with decision-makers.
  • Increase sales by identifying distribution opportunities, white spots, optimize promotional plans and activations together with support functions.
  • Comprehensive analysis of the relevant customer and category data. Elaborate and implement tailormade and data driven customer strategy recommendations.
  • Support development of customer specific marketing concepts and track via measures of success.
  • Implement new product launches and campaigns
  • Facilitate category management projects
  • Collaboration with the field organization and important internal stakeholders such as revenue growth management, customer activation, finance, logistics and customer experience teams


About You
  • Completed degree in business administration or comparable training/experience.
  • Experience as key account manager on a national level or in a comparable position.
  • Meaningful experience in the management of a major customers in the FMCG area.
  • In-depth knowledge of the structures and processes in Austrian retail.
  • Excellent analytical skills, assertiveness, interpersonal skills, self-starter
  • Entrepreneurial and strategical ownership who enjoys teamwork but also working independently.
  • Proficient in English and German.


Our offer
  • A fantastic company culture that puts employees and their development first
  • A competitive salary with bonus and many benefits
  • A great parental leave policy
  • ...and of course, THE best colleagues!


Celebrating our inclusive and diverse culture is core to Diageo's purpose of "celebrating life every day everywhere". This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.

We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.

Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process and to perform essential job functions.

Don't let anything stop you from applying!

Client-provided location(s): Vienna, Austria
Job ID: Diageo-JR1104182
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • Pension
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Woman founded/led

Company Videos

Hear directly from employees about what it is like to work at Diageo.