About us:
Diageo is the world's leading premium drinks company, a business built on the principles and foundations laid by the giants of our industry. Arthur Guinness, Alexander Walker, and many other dedicated people that followed in their footsteps, cared deeply about the people and businesses they fostered, and the communities in which they operated. Today we stand on the shoulders of these giants and act with the same entrepreneurial spirit. We are a spirited company born of an incredible entrepreneurial legacy. The success of Guinness®, Smirnoff®, Johnnie Walker®, Tanqueray®, Baileys® and many more brands led to the formation of our company in 1997. And we only thrive today because of the talent of our people to grow our brands, old and new, and keep them strong. Our purpose, celebrating life, every day, everywhere means that our brands are part of celebrations big and small. We believe that living our purpose in full is to make the most of life - to be the best you can be at work, at home, with friends, in the community, and for the community.
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Digital and Technology's vision for Diageo is to become the best data insights-driven consumer products company, unleashing the power of data with consumers, customers and suppliers to create competitive advantage.
We strive to accelerate time to value through strategic partnership, world class execution and maximum adoption of our products, solutions and data. We are passionate about creating a dynamic culture capable of continuous and sustainable improvement.
Our ambition is to be the digital leader in our industry and the D&T Business Analyst play a crucial role in making this a reality in partnership with our digital, marketing, and commercial teams.
Key responsibilities:
- Conduct Market Discovery - thoroughly document business requirements and processes in digestible formats and templates
- Translate ‘Discovery' features into a prioritised roadmap, well-defined product requirements including epics, user stories, and acceptance test criteria
- Collaborate with cross functional team- SAP, marketing, ecommerce, architecture, designers, solution owners, data, analytics, to ensure a suitable ‘customer mindset' solution is agreed on
- Manage and run requirements workshops with Business and IT stakeholders
- Translate requirements into user stories or specifications that can be worked on by developers
- Maintain backlog of requirements and ensure requirements meet the products definition of ready
- Present the requirements to large audiences and be prepared for Q&A
- Understand the end-to-end solution, (technology, data, process) and be able to demonstrate to stakeholders
- Challenge the status quo and push for standardisation and out of the box solutions
- Maintenance of Product backlog in Agile Management Software (Jira, Azure Dev Ops)
- Ability to own projects and work with global teams.
- Lead the business use cases for the data and analytics workstream from envisioning through the analytics product delivery lifecycle
Skillset required:
- At least 5 years of experience in a solution focussed team (Project/Product)
- Strong written and spoken English, knowledge of Chinese or other languages is preferred
- Experience in working with Invoice to Cash applications (Esker, Highradius) Salesforce, MuleSoft, SAP platforms as a BA or super-user level, certification is preferred
- Agile experience desired including previous use of JIRA, Azure Dev Ops
- Proven track record of delivering data driven solutions with a customer-first mindset
- Ability to understand technical designs
- Must have a strong business/operational process experience with a flair for process improvement and ongoing process changes
- Digital, Marketing Technology, and Analytics solutions for websites knowledge is preferred
- Preferred knowledge of marketing data for performance management (ie, google analytics, salesforce marketing cloud, learning platforms, advertising performance, customer behaviour)
- Client-ready presentations via Powerpoint
- LEAN SIX SIGMA accreditation preferred
- Experience with tools such as Visio, Lucid Chart, Power BI, Google Data Studio, other visualization tools
- Excellent communication and stakeholder management skills
- Ability to partner with and influence global functions, markets, and external partners to deliver on our commitments
- Experience working with Global CPG customers
- omain Knowledge in Retail, Order management, Finance, Credit management and respective process areas preferred
- Ability to work in European time-zone