Head of IBP/Demand Planning, LAC

Name of the role: Head of IBP/Demand Planning, LAC

Location: Panama / Mexico City

About us:

Diageo is the world's leading premium drinks company with an outstanding diverse collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray, and Guinness. Our purpose - Celebrating life, every day, everywhere - has a vital role in our company, for our people, our diversity, our brands, in how we perform and how we build shared value.

About the role:

The LAC IBP Lead role is a key regional role and the face of Planning and Logistics within the region and respective market. The IBP Lead maintains a management and leadership role to ensure the Coordinated Business Planning is handled and delivered in line with the Diageo requirements. The role interacts with senior leaders within the market and supports the leadership team by ensuring timely decision making in response to changing business plans. This role must understand the end-to-end implications of plans/ building blocks translated in NSV, Working Capital, profit and customer service performance.

• They is accountable for leading, mentor and handling the IBP leaders and demand planning team in the region.
• They is responsible for embedding and driving a collaborative and efficient IBP Cycle and Weekly S&OE meeting.
• They will be ensuring the IBP process continues to deliver to the Dynamic standard. Influences the executive agenda through effective reconciliation.
• They is accountable to connect I&BC projects for planning activities (volume definition, visibility) to successfully deliver service, inventory and cost targets.
• They will ensure the continuous change management and elimination of parallel processes that hinder the efficiency of the IBP Meetings and Decisions.

• Monthly cross functional collaboration with interdisciplinary departments and country Exec including Marketing Director, Finance Director, Commercial Director, Supply Chain Director and Managing Director.
• All SC&P interfaces (function, category)
• Global IBP Process Owners
• Digital tools such as APO/OMP, Anaplan

• Accountable for ensuring the IBP process continues to deliver to the Dynamic standard through the PMR, DMR, SR and MBR.
• Influences the executive agenda through effective reconciliation.
• Facilitates IR Review with Finance, including driving the agenda, focus and level of critical issue.
• Handles the monthly reconciliation cycle and is tasking the development and alignment of key decisions and gap closing scenarios.
• Coordinates the delivery of the overall business plan to deliver its objectives by combining the IBP plan with business activity and key drivers. Influences decision focus and executive alignment.
• Supports business performance management through exception-based root cause and blocking issue.
• Delivers key IBP performance metrics to the standard required (ie. Volume growth vs target, Bias, Sales Forecast Accuracy %, forecast benefit, inventory, SLOBs, Case fill rate)
• Full integration with finance to deliver a single business plan, with clearly identified gaps and actions.
• Works with Demand and Finance to facilitate decision and actions in response to changes in business assumptions and plans.
• Ensures the effective coordination if the monthly S&OE cycle and related meetings, including process implementation and management coordination.
• Is seen by the business as an extension of the executive team with clear influence and access.
• Can prioritise the management agenda, in a way that ensures trust in critical issue and focus. Can present clearly defined decisions, including scenarios.
• Has the ability to work within the dynamics of a leadership team.
• Supports the category process with pro-active integration as needed.
• Drives process and tool enhancement, and sophisticated design foundations. Uses business tools and process, with resistance to informal workarounds.
• Drives continuous improvement using established process methodologies, including formal assessments, the Diageo Playbook, and formal meeting review, as well as their role as a business leader and influencer.
• Prepare value adding visual information and recommendations to support business planning and decision making. This includes conforming to Diageo standards for reporting and presentation, and the ability to clearly show an audience what is important when communicating information. Includes the ability to add clear and important narration to visual presentations and the use of appropriate visual techniques (such as graphs and images) to maintain interest and focus.
• Develop and design (or support the development and design) of information management processes (such as Business Intelligence reporting or dashboards) to ensure they deliver business value and focus.
• Influence business executives to make changes to their plans by providing insight and support as needed based on information developed through the IBP process.
• Articulates insights and outcomes in a way that can lead to an agreed executive decision / outcome.
• Support business executives in delivering their business objectives through the preparation of plans and scenarios as needed, the reporting of key information and exceptions, and the completion of analysis and review of past performance and future.
• Takes ownership and accountability for the business planning / budgeting cycle on behalf of the Market executive team and coordinates the activity to deliver a formal business plan / budget.
• handle the delivery of strategic plans to support business objectives in response to changing market and business requirements where accountable. This includes delivering to agreed plans and handling change and risk.
• Understand the key components of financial reports, including related metrics in a way that allows the appropriate review of financial numbers to identify areas of concern that might require review and explanation, and to bridge key gaps between planned and current performance.
• Prepares and presents decision recommendations into appropriate IBP reviews, clearly articulating options, and impact in terms of volume, value, and resource requirements, and have developed a trusted position within the team to ensure appropriate support.

• Having directly worked with senior business leadership.
• Has practical experience of Demand Analytics, to analyze demand performance and trends, marketing, and sales activity impact (including pricing), and reach conclusions on what that might meant about current and future demand plans.
• Has practical experience of IBP in a similar role and / or business, which can be used to support the current role and challenge/
• Can handle an appropriate change management process to ensure market adoption of IBP, using Diageo principles, processes, and resources, as well as their own skills, capabilities, and position.
• Demonstrated ability working in IBP/S&OP
• First hand planning experience in IBP, S&OP, S&OE, Demand Planning.
• Has developed and efficiently implemented strategies and S&OP programs.
• Growth Mindset
• Passion for data and a performance culture.
• Very strong analytical skills.

• Experience in S&OP/ Demand Planning working in a multinational CPG / FMCG
• BSc or equivalent experience in engineering, supply chain, data science/statistics/applied mathematics, economics. Additional MBA or MSc or equivalent experience in Supply Chain Management or similar would be desirable.
• Collaboration: Confirmed ability to develop and maintain strong working relationships and influence at all levels of the organisation. At ease working effectively with a diverse group of customers and business cultures.
• Excellent communication skills, both verbal and written combined with the ability to engage optimally at all levels in the organisation.
• Digital dexterity. Previous experience (and hunger to learn) on sophisticated planning tools, digital control towers, BI, etc.
• Critical Thinking and robust problem-solving ability.
• The most vocal voice of truth.
• Collaborate efficiently.
• Stands for digitization and does not tolerate drift.
• Robust discernment.
• Evidence of strong bias performance.
• Evidence of reconciliation.
• Superbly understand the Rout to Market and consumer insights of the market they will operate in.