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From Arthur Guinness to Johnnie Walker, our business was founded on people of outstanding character, and in 250 years, nothing has changed. We're the world's leading premium alcohol company! Our brands are industry icons including Johnnie Walker, Crown Royal, Bulleit and Buchanan's whiskies, Smirnoff, Cîroc and Ketel One vodkas, Captain Morgan, Baileys, Don Julio, Tanqueray and Guinness. Our success is thanks to the strength of our people, in every role. It's why we trust them with our legacy and why we reward them with the career-defining opportunities that they deserve. Our ambition is to build the best performing, most trusted and respected Consumer Products Company in the world. To achieve these, we need the very best people!
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At Diageo, our purpose is to celebrate life everywhere, every day. To do that, you will join an organization that is passionate about customers and consumers, and proud of what they do. Diageo teams constantly set high goals and then try hard to exceed them. We are also an incredibly diverse organization, and we value each and every one's talent and personality.
Leadership Responsibilities:
Participate as an integral member of the NAM HR to help deliver Diageo's Performance Ambition and Inclusion and Diversity agenda.
Provide strategic thought partner support to the relevant HR and business colleagues to lead compliance as well as provide a positive employee/labor relations experience for all North America Diageo employees! Build and maintain excellent relationships with business partners across the business and ensure excellent and consistent support as the COE (Center of Excellence) for this area.
Purpose of Role:
You will be an objective partner to HRBPs and managers within the Diageo North America business to resolve employee relations issues, including, investigations, performance management, and provide expert consultation. You will also ensure consistent and equitable treatment of employees, provide policy interpretation, including immigration and relocation support, and make recommendations/implement new policies and programs that facilitate education, awareness, and positive employee relations. You will also provide labor relations support for unionized employees.
Top 3-5 Accountabilities:
Complexity of Role:
- Responsible for maintaining compliance with regulatory requirements including federal, state and provincial laws, Equal Employment Opportunity (EEO), Family Medical Leave Act (FMLA), National Labor Relations Act (NLRA); American Disabilities Act as Amended (ADAAA), and US and Canadian Immigration laws, policies and regulations;
- Works within large multi-national corporation, including working with global shared services centers;
- Provides support to entire Diageo North America population (United States, Canada and USVI), across multiple sites, functions and categories of employees, including in unionized and non-unionized environments;
- Must have ability to expertly coach and influence HRBPs and line managers, both in-person and remotely, regarding sophisticated and sensitive employee relations issues, as well as provide counsel and support to employees, in order to achieve resolutions that are fair for employees and aligned with business goals;
- Collate and analyze statistics, identify trends or risks and create a plan to address them.
- Ability to move between tactical and critical thinking in employee relations arena and determine solutions to suit business needs.
Key Outputs:
- Conduct detailed investigations, appropriately document, develop findings of fact and makes appropriate remedial recommendations to the Conduct Review Committee to maintain compliance with Company policy, employment laws and regulations;
- Build and implement performance management process and ensure all appropriate documentation and recordation of same;
- Provide accurate and timely advice on Absence Management, Unemployment, Worker's Compensation, Immigration, Relocation and Dynamic Disciplinary issues as the need arises;
- Make recommendations regarding new processes and policies or change to current processes and policies, assessing needs and facilitating improvements in order to meet organizational objectives;
- Drive consistencies in investigations, PIPs, Absence Management, Unemployment, Worker's Compensation and Dynamic Disciplinary and Grievance issues as required across North America.
- Build and provide trainings and regular COE updates for key partners.
- Assist in driving the Labor Strategy for supply sites and ensuring efficiency and agility with labor relations actions.
- Build and drive a positive, engaging Employee Relations strategy.
Qualifications and Experience Required:
- Undergraduate degree or equivalent experience; preferably additional law degree or paralegal certificate.
- 8+ years' experience, preferably in the areas of employee relations, labor relations, case management or HR business partnering;
- In depth knowledge of legal and regulatory requirements regarding employee relations and employment law required;
- Experience driving sophisticated employee relations issues, including claims of harassment, discrimination and EEO complaints or investigations;
- Outstanding organizational, partnership, communication, business judgment, decision making and time leadership skills;
- Demonstrated ability to establish credibility as a trusted advisor and confidant to HRBPS and managers;
- Strategic policy, project and program management experience;
- Excellent written and verbal communication skills required, including conflict resolution and mediation skills
- Leadership experience crafting and maintaining positive relationship with key business partners, including executives.
Diversity statement:
Celebrating our inclusive and diverse culture is core to Diageo's purpose of "celebrating life every day everywhere". This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.
We know that for Diageo to succeed and realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the outstanding contribution each person brings.