Job Title: Customer Spend Analyst - French speaking
Location: Budapest
Contract terms: Permanent
About us
Diageo is the world's leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. With over 200 brands in 180 countries and a global network of entrepreneurial individuals, our teams blend a diverse range of experience, knowledge and skills. We connect customers and consumers to our iconic products and create innovative experiences that bring people together to celebrate life.
About the function
The Contract and Invoice Operations Team is the first point of contact for Commercial Sales and Field Sales teams and is responsible for Key Account/National Account level customer and Outlet level customer Agreement and Invoice management and document retention.
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The Contract and Invoice Operations Specialist will act as the single point of contact for the Team Leader on Contract and Invoice Operations for the relevant cluster.
The role is encouraged to provide operational, functional, and mentoring support to the team and junior members of the team as per the request and instruction from the line manager.
About the role
The Contract and Invoice Operations Specialist will also have specific on-going responsibility including but not limited to:
- Responsible for all Contract and Invoice Operations processes for specific cluster assigned
- Responsible for quality assurance for the relevant cluster's Contract & Invoice Operations activities
- Collaborated closely considerably with cluster sales reps to understand context per payment, payment terms, activation status and appropriate evidence provided
- Liaise with the customer on Invoicing related issues
- Ensure a 100% Compliance across all the areas of Invoicing and Audits
- Take ownership and devise strategies with the Sales on the invoicing processes.
- Reporting the Cash on metrics
- Validate and Approve Customer Spend invoice
- Approve or reject customer spend invoices
- Advise customer of customer spend rejection
- Perform reconciliation analysis on accrual (volume and value)
- Archiving
- Handle issue resolution with Field Sales, Account Managers, Customers, including Data Issues
- Collect Agreements in budget tracking tools, create POs, create IO codes
- Perform volume tracking: Input / retrieve volume data, perform volume analysis and generate report, quantify amount to be invoiced
- Perform activation tracking: Extract activation compliance data, perform activation analysis, generate report and quantify amount to be invoiced
- Calculate Trade Investment / incentives to be paid to customer and prepare request for payment
What you will bring
- Excellent Business English knowledge
- Intermediate French language knowledge
- Experience in Contract and Invoice operations processes
- Results oriented, strong drive and vitality
- Able to work to tight deadlines
- Awareness of controls and risk management
- Strong problem identifying and problem-solving skills.
- Build and sustain excellent relationships with multiple stakeholders
- Strong SAP, Excel skills
- Experienced in working within shared service centers environment.
- Multi-tasking with precision to accuracy
Benefits
- Unique Family Leave opportunity
- We work without border - you will work with people from all over the world
- You will deal with world class brand portfolio
- Wide variety of thematic events, afterwork activities organized by employee communities
- Product Allowance to purchase company products from the staff shop
- We won the Fittest Workplace Award, of course we have a Gym
- Urban legend is true, we do have a Rooftop Bar
Flexibility
This is key to success in our business and many of our staff work flexibly in many different ways, including part-time and compressed hours. Please talk to us about what flexibility means to you and don'tlet anything stop you from applying.
Diversity statement
Celebrating our inclusive and diverse culture is core to Diageo's purpose of "celebrating life every day everywhere". This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.
Weknow that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.