Job Title: Credit Operations Senior
Location: Belfast
Contract terms: Fixed term (parental cover until October 2025)
About us
Diageo is the world's leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. With over 200 brands in 180 countries and a global network of entrepreneurial individuals, our teams blend a diverse range of experience, knowledge and skills. We connect customers and consumers to our iconic products and create innovative experiences that bring people together to celebrate life.
About the Function
Our Global Business Operations (GBO) team are facilitators, providing strategic, financial, and business services that are critical to the day-to-day performance of our business. With a team of over 2,000 dedicated and passionate people supporting 21 markets across the world, we have offices in Bangalore, Budapest, Bogota, and Manila.
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About the role
The Credit team focuses on improving cash conversion, so it is imperative that the role holder has an in-depth appreciation of the trading environment across Ireland.
This role falls within the Sell to Cash (STC) team and reports to the Island of Ireland (IOI) credit TL. This role supports the Credit TL, with a clear focus on reporting, key performance indicator (KPI) reviews and building credit capability within the team. The role is pivotal to Diageo Irelands' success. Financial: Outlets in IOI c.9000 Annual Turnover c.€1,100m This role is responsible for delivering world-class credit and debt management.
- Report and share performance of the team at monthly performance meetings.
- Support excellent collaborative relationships across Diageo particularly with Sales Teams ensuring a balance between prudent credit management and the growth agenda.
- Lead or deliver continuous improvement initiatives in line with our strategy.
- Review and carry out all rules of governance surrounding the Credit Policy, Credit Insurance, Risk Criteria and Control and Risk Management (CARM) processes.
- Responsible for balance sheet reconciliations and work with auditors to provide all samples for testing.
- Deputise for the IOI Credit TL in their absence.
- Support the TL to deliver team performance and maximise the cash conversion in Ireland on a weekly and monthly basis. This is a key deliverable for the country.
- Responsible for KPI reporting, analysis and commentary.
- Improve our Risk and Credit Process Capability through various local and global learning programmes and mentor. Work closely with Credit Execs and external legal service provider to improve debt recovery on aged debts.
- Other key deliverables as required in the role held by the TL.
What you will bring
- 5 GCSE grade A-C including Maths and English minimum
- 3rd level education is preferred ● At least 5 years in a Credit or Risk role
- Proven track record to consistently deliver high quality results
- Strong systems capability is required, preferably SAP, Excel and Power Point
- Experience of decision making in a customer and commercial facing role
- Proven track record to work & influence cross functionally
- Working knowledge of the legal aspects of insolvency or debt recovery is advantageous
- Excellent working knowledge of Credit, AML and GDPR policies is advantageous
Flexibility
This is key to success in our business and many of our staff work flexibly in many different ways, including part-time and compressed hours. Please talk to us about what flexibility means to you and don' t let anything stop you from applying.
Diversity statement
Celebrating our inclusive and diverse culture is core to Diageo's purpose of "celebrating life every day everywhere". This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.
We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.