The Contract and Invoice Operations Team is the first point of contact for Commercial Sales and Field Sales teams and is responsible for Key Account/National Account level customer and Outlet level customer Agreement and Invoice management and document retention.

The Contract and Invoice Operations Analyst will ensure that Diageo is paying an appropriate amount for contractual obligations through reconciliation of invoices with contracts and evidence of having met obligations (e.g. volume or activation). The Contract and Invoice Operations Analyst will act as the single point of contact for the Team Leader on Contract and Invoice Operations for the relevant cluster.

The role is expected to provide operational and functional support as per the request and instruction from the line manager.

• Responsible for all Contract and Invoice Operations processes for specific cluster assigned
• Responsible for quality assurance for the relevant cluster's Contract & Invoice Operations activities
• Liaise considerably with cluster sales reps to understand context per payment, payment terms, activation status and appropriate evidence provided
• Ensure smooth operations and be flexible to support on various other Operational agenda
• Liaise with OTC shared service centre to enable invoice payment
• Liaise with the Sales on Invoicing related issues.
• Ensure a 100% Compliance across all the areas of Invoicing and Audits
• Take ownership and adhere to the KPI's to ensure timely payments
• Reporting the Cash on metrics

• Excellent Business English
• Results oriented, strong drive and urgency

• Able to work to tight deadlines
• Awareness of controls and risk management
• Strong problem identifying and problem-solving skills.
• Build and sustain excellent relationships with multiple stakeholders
• Strong SAP and Excel skills
• Experienced in working within shared service centers environment
• Multi-tasking with precision to accuracy
• Experience in invoicing operations & Power BI experience is a Plus