This is a global role which has the objective to act as guardian of Payroll processes and put controls in place as necessary to govern the processes with HR System across the organization.
This role will also lead the governance objectives as a key member of strategic business change projects and improvement initiatives. The role will also be expected to investigate complex business process issues or business requirements and develop process and or technical solutions to these issues as well as manage related process changes as required.
The role will also establish and/or track process metrics to measure performance of processes.
• Payroll Process Governance Subject matter expert- Design, create and maintain payroll process policies and standards, Define KPIs and targets and provide insights on the outcomes, Maintain global governance tools, process maps, global documentation, Drive to implement simplification and Global Standards across all markets, Maintain an external perspective on best in class payroll process and apply to improvements , Provide input to the HR Process Board on exceptions to the standards, Build payroll process knowledge and awareness in teams that interact with the end to end process and ensure efficient and effective use of the investment in our HR and payroll systems
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• HR Process subject matter expert - Process expert for the HR Process Governance Team, DBS and HR Services and the wider HR function. Maintain an end to end process lens and external perspective on best in class HR and Reward process and apply to improvements. Ensure effective and efficient use of the investment in our HR systems. Define right controls regarding change agenda and embed into global business processes. Drive and coordinate elimination of audit findings and risks in timely manner in conjunction with respective teams on global level.
• Process Governance - Design and Deliver solutions aligned with our HR Strategy. Govern HR processes and develop improvement plans in needed areas. Build the controls and KPIs in place for effective process governance.
• HCM system subject matter expert -Develop a good understanding of HCM system enabling the HR processes and provide specialist support as need to the HR Process Governance Team, DBS and HR Services and the wider HR function. Plays a key role in partnership across the DBS Workday support teams and Business Shared Services to manage the HRIS upgrades.
• Process Change Improvement / Management -. Build process knowledge and capability within HR and the service centres. Plays a key role in process standardization. Initiate global changes, drive implementation and change management. Create possibilities to optimise, simplify and automate end to end HR process and cross functional processes impacting HR.
• Stakeholder Management & Project Management - Plays a key role in highlighting process performance issues to leadership team and governance bodies for resolution. As subject matter experts on HR business processes, required to work within project teams and with senior functional stakeholders to interpret business requirements into system function
Key Candidate requisites for the role
Minimum 6-8years experience working across HR processes with good experience of Payroll policy, processes, and its systems
Build payroll process knowledge and awareness in teams that interact with the end to end process
Experience in payroll process management at both an operational and strategic level in a multi-country / multi-vendor payroll environment
Good Experience interpreting business requirements, recognizing impact on business processes, and making recommendations
Experience of process mapping end to end and competent using Visio or similar tools. Knowledge of Aris would be an added advantage
Lean/6 Sigma experience would be advantageous
Ability to solve problems, diagnose issues and develop appropriate solutions
Project and Change Management experience
Proven track record as a collaborative team player, able to work in a cross functional project team and collaborate to deliver to ambitious timelines
Strong communications skills both written and verbal
Ruthless attention to detail
Good organizational understanding
Expert knowledge of Microsoft Excel, Word & PowerPoint
• Maintain an external perspective on best in class payroll process and apply to improvements