Assistant Compliance Manager
Singleton of Glen Ord Visitor Centre
9 months - Fixed Term Contract
Closing date: November 12, 2024
The Assistant Compliance Manager is an integral role responsible for ensuring all Brand Home activities operate in a safe and compliant manner. You will be the main onsite point of contact between the Distillery operations team and Brand Home teams, running these relationships to build a one team culture and an effective working relationship.
Top Accountabilities
- Daily management of all operational activities; retail, experience, and F&B offerings
- Ensure compliance in accordance with Diageo's global standards and policies
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- Identify individual team members' strengths and build developmental plans to prepare all for future growth.
- Own the implementation of new operational procedures and/or systems
- Directly contribute to Malt Brand Home performance with a detailed understanding of KIP's and levers required to deliver
- Communicate regularly with Regional Brand Home Manager to discuss commercial opportunities and risks to the business
- Ensuring H&S and hygiene standards are always adhered too
- Key holder, personal license holder and premise manager as required
Compliance accountabilities
- Ensure compliance is achieved across all functions
- Lead and drive the risk compliance agenda across the Brand Home/s, lead and advocate good governance to ensure that all health, safety, and environment targets are met by driving site compliance with all legislation and internal Company Standards.
- To ensure zero additional costs to site through non-compliance, and to source the most financially viable option when identifying suppliers of materials/training.
- Responsible for management of all contractor administration and management on site Inc. Supplier tendering, contractor inductions & scheduling of works. Support with assessing suitability of Risk Assessments and Method Statements (RAMS). Challenging where submitted RAMS had not met Diageo standards.
- Using SAP, Entropy, EQMS & Enablon and other systems to record data and source vital information.
- Main contact with operations team, attend Distillery risk and PCC meetings
- Responsible for carrying out risk assessments, and crafting and reviewing work instructions and managing records
This role will require weekend, evening and on-call work, with opening and closing responsibilities. The successful candidate will be base within 30minutes drive from the Singleton of Glen Ord for on-call purposes.
Qualifications and Experience required
- 3+ years proven experience in a leadership compliance function ideally hospitality, food & beverage, retail, spirits/wine and/or a relevant industry
- 2+ years' in a management/leadership/supervisory role
- Be familiar with sales protocols and customer service procedures
- Experience of contract and facilities management
- Strong understanding of Health and Safety
- Possesses or willing to work towards achieving NEBOSH and all internal H&S training
- Be guided by a customer-first attitude; ability to understand and interpret consumer insights
- Ability to adapt to changes in the work environment, manage multiple work demands, and adjust to delays and unexpected events
- Must be flexible with work schedule including weekends, holidays, and evenings. General working pattern is 5 over 7 days rota
Working with Us
Flexibility is key to success in our business and many of our people work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don't let anything stop you from applying.
- We offer a highly competitive rewards and benefits package including: Contemporary work life balance policies and wellbeing activities
- Subsidized gym membership
- Contributary pension scheme
- Annual bonus and merit increase (dependent on performance)
- Share options
Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and listened to, is a crucial part of this.
We believe the most diverse and inclusive culture makes for a better business and a better world.
We know that for our business to thrive and for Diageo to realise its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the countries in which we operate and to reflect our broad consumer base.
Around the world we have a number of inclusive Business and Employee Resource Groups known as BRGs and ERGs. These influential groups, made up of our people, represent various viewpoints, experiences and communities who generate thought-provoking work to enhance our business and workplace, creating a sense of belonging and opportunities for all.