About us
Diageo is the world's leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray, Gordons, and Guinness. Our purpose - Celebrating life, every day, everywhere - has an important role in our company, for our people, our diversity, our brands, in how we perform, and how we create shared value.
Our ambition is to create the best performing, most trusted, and respected Consumer Products Company in the world. To achieve these, we need the world's very best people.
Feel inspired? Then this may be the opportunity for you.
About You
We're looking for an individual with a drive to be the best by building great relationships with the customers and key stakeholders.
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Responsibilities:
- Manage day to day transaction of the business (Bank clearing, Cash Clearing, Order Releasing )
- Processes adhoc request transactions
- Performs any UAT testing on the scope process
- Responsible on a smooth Month End Closing activities
- Checks and vaidates errors and changes on the Order releasing and helps drive resolution
- Brings idea on the process bottlenecks and challenges and works out with Line Manager
- Supports Continous Improvement Projects of the Business
- Point of Contact during BCP, if identified as Critical Resource
- Provides documents to Audit team as needed during the regualr cycle of business
- Coordinates any issues and challenges that need support of a Senior role to help drive resolution
- Coordinates and confirms to Senior Credit and Control the closing activites status as needed
- Perform Credit Limit and Credit Risk Category Review on a regular basis
- Invoice Checking and Generation, Delivery Report Creation and Customer Payment
- Credit Policy review/update as needed specially during regular review
- AR forecasting report
- Timely preparation of monthly reports (AR report, BFC, Goods Issued Transactions, Billed and Unbilled Orders)
- Checking of orders under billing block for releasing
- Perform timely rebates payment
Experience required/Skills/Capabilities/Languages
- Mandarin Speaking Skills
- At least 3 years of customer service or support experience
- Willingness and ability to build great relationships with Customers.
- Proactive, solution-focused mind-set and positive "can do" attitude.
- Ownership, entrepreneurial attitude - drives issue resolution, escalates where necessary.
- Initiative in participating to projects that promotes efficiency and process improvement
Diversity statement
Celebrating our inclusive and diverse culture is core to Diageo's purpose of "celebrating life every day everywhere". This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.
We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.
Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don't let anything stop you from applying.
Character Is Everything