Purpose
The STP Service Delivery department is responsible to ensure that Source to Pay processes (including Purchase to Pay and Tactical Procurement) are working effectively & efficiently, are well controlled and drive value for Diageo, also ensuring control agenda (SOX compliance) across all areas as well.
The Accounts payable SME Senior acts as a point of contact for the markets and key suppliers in regard to any STP issues and works closely with the AP Manager and the management of the department, as well as with our key stakeholders to ensure processes, ways of working and service level agreements are delivered against, issues are proactively picked up and resolved by the team.
This role is critical in the delivery of an excellent customer experience and in providing accurate and efficient responses within the targeted service level agreement.
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Role Specifications
The Account Payable Subject Matter Expert will be acting as the main responsible to support the market users and help them to solve queries in the end to end STP process, completing all the activities needed to provide access to Finance about benefits / impacts in P&L. This role is owner 100% of STP conversations across LAC, including transparency of top offenders and act as a promotor controls and compliant management.
Accountabilities
- Acting as the first point of contact for the markets for STP functional issues related to SAP and Coupa.
- Build active and positive relationships with users, and Procurement collaborators.
- Provide support that facilitates the accurate, efficient and timely setup and approval of purchase orders
- Support and management of the web form creation of the online payments and urgent payments
- Ensure parked and blocked items against the POs are kept to minimum
- Supervise Purchase Order housekeeping in cooperation with the Requestor for SAP POs
- Manage E2E PO Lifecycle of all SAP Pos, supervising Gr vs delivery date
- Manage balance circularization with the vendors with open PO for their corresponding region.
- Close POs based on relevant approvals collected by the STP Process Support Team and follow up to complete the needed financial adjustments (GRNI management & P&L impact)
- Prepare reports and analysis for review with FC community and do following about it.
- To be responsible for the planning and execution with human talent resources and all the market areas of the user training of the STP process.
Qualifications
- Bachelor's degrees such as, but not limited to, BCom, BBA, BBM. Desirable Accountant or Financial Studies.
- Finance course Certification is a plus.
- Fluent in English and Portuguese is a plus.
- Green Belt lean six sigma certifications.
Experience
- Manage of SAP ERP FI and MM Modules
- 3 - 5 years of experience in a computerized accounting department of a large, reputable commercial organization
- Strong customer service skills
- Customer care and team playing skills
- Proven experience of building, developing and sustaining relationships with key collaborators
- Internal controls awareness
Essential Skills:
- Can do attitude in driving for solutions taking business requirements in consideration
- Good understanding of accounts payable process
- Experience in Invoice processing
- Experience in payment processing
- Understanding of accounting
- Good communicative and influencing capabilities dealing with collaborators
- Spanish, and English knowledge, Portuguese as a plus.
Flexibility is key to success in our business and many of our people work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don't let anything stop you from applying.
Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and listened to, is a crucial part of this.
We believe the most inclusive and diverse culture makes for a better business and a better world. We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base.