The Product Manager II is responsible for directing and overseeing all stages of the product lifecycle within the support services portfolio. This includes defining product strategy, managing product development, and executing product marketing initiatives. The role involves both the creation of new products and the enhancement of existing ones.
Responsibilities:
- Responsible for shepherding desired business outcomes from concept through technology delivery by shaping both business and technical requirements, understanding competitive information, and translating to roadmaps and deliverables.
- Drives portfolio strategy and the development and implementation of technology across different Operations, Growth, and Technology stakeholders. Leads the effort to identify and promote best practices within the product.
- Deeply understands customers, technology, and competition, and synthesizes into the operational product roadmaps driving business outcomes through technology enablement and innovation.
- Develops and communicates product priorities across the company by collaboration and building consensus.
- Creates and maintains operational and functional metrics; maintains financial business case and ROI. Partners with compliance to ensure compliance requirements are well articulated at the feature level.
- Participates in design reviews, user research, and demos.
- Grooms and prioritizes the backlog-- feature backlog. Partners with the Product Director to create Features for the prioritized Themes/Epics.
- Takes ownership of defining and managing technical debt within product roadmaps, business cases and support backlogs.
- Represents voice of the business when determining Sprint priorities for the teams. Integrates user research studies, analytics, and market analysis into product requirements.
- Identifies new features and capabilities that support the roadmap and work with the various stakeholders for validation of use cases.
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Qualifications:
- 5+ years of experience in product management, with a proven track record of delivering successful products.
- Experience in User Experience (UX) design is highly desirable.
- Experience in the healthcare industry is a plus.
- Strong knowledge of Agile software development frameworks, architecture concepts, and terminology.
- Bachelor's degree (BA/BS) or equivalent practical experience; a master's degree is preferred.
- Experience and/or accreditation in Scaled Agile is a plus.
- Demonstrated experience in IT product management is required.
- People management experience is preferred.
- Strong data analytical skills, particularly with Excel Macros; knowledge of SQL or Power BI is a big plus.
- Excellent communication skills, with the ability to effectively engage with both business and technical stakeholders.
- Strong work ethic and a demonstrated ability to drive projects to successful completion.
- Strong deductive reasoning and attention to detail.
- Ability to multitask and manage multiple projects in a fast-paced, dynamic environment, adapting to change as needed.
- Comfortable interacting with colleagues and clients at various organizational levels.
- Ability to handle highly sensitive and confidential information, adhering to data security and confidentiality protocols and procedures.
- A strong sense of customer service, consistently and effectively addressing customer needs
The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. $105,000 - $226,100
Additional Information:
Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:
- Competitive base and incentive pay
- 401(k) with robust matching and non-matching contributions
- Rich medical & pharmacy benefits
- 100% employer-paid dental and vision benefits
- Holistic wellbeing program with deep financial incentives
- Generous paid time off plus 12 paid holidays and your birthday off
- Culture of growth and learning: career development; tuition reimbursement; recognition program
- Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
- Social responsibility and volunteer opportunities
- Employee discount program
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Please note, Delta Dental will not sponsor applicants for work visas for this position.
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