You'll be at the heart of innovation, shaping marketing strategies that make a difference! In this pivotal role, you'll create and execute dynamic marketing plans for the individual and family dental insurance segment, driving growth while expanding access to care. As a Marketing Specialist, you'll spearhead impactful initiatives—from crafting compelling broker channel communications and designing engaging direct-to-consumer marketing campaigns to fostering member loyalty and launching exciting new products. This is your chance to blend creativity and strategy to create meaningful connections and measurable results!
Responsibilities:
- Manages segment and marketing program plans to support company efforts to increase new sales and retention.
- Manages marketing and communication efforts aimed at customers, brokers and enrollees.
- Works with Creative Services, Marketing, Product Strategy, Legal/Compliance and/or outside agencies to update and/or develop marketing assets, collateral and enrollee documents as needed.
- Responsible for maintenance of marketing collateral and enrollee documents.
- Collaborates with internal cross-functional partners including Underwriting, Actuarial, Sales, Operations, Legal/Compliance, and Technology; and external partners including customers, distribution partners, advertising agencies and print, mail house and fulfillment vendors.
- Develops program specific tracking information and analyzes results.
- Supports the development of strategic plans by compiling and analyzing internal and/or external data.
- Researches, resolves or compiles information to support customer service and partner requests.
- Coordinates training and communications with internal and external cross-functional partners to ensure seamless program updates and roll out to field.
- Monitors and reports to management on performance and ROI of marketing programs to ensure that they meet program and financial objectives and presents recommendations for improvements.
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Qualifications:
- Bachelor's degree with at least 2 years of relevant experience.
- Preferably 4 years of experience in a corporate marketing department or marketing agency.
- Proven track record in leading or assisting with the development and execution of marketing strategies, including direct marketing, channel sales, digital marketing, and online presence enhancement.
- Exceptional verbal and written communication skills, with expertise in composition, editing, and proofreading.
- Skilled at simplifying and presenting complex information to non-technical audiences.
- Strong analytical, strategic thinking, and problem-solving abilities.
- Highly effective communicator and creative thinker, with a keen eye for detail.
- Demonstrated ability to manage multiple projects simultaneously, adapt to changing environments, and navigate through ambiguity.
- Operates with a sense of urgency and the ability to prioritize tasks.
- Advanced proficiency in verbal and written communication, including public speaking and presentations.
- Familiarity with computer software, including Adobe Suite and various publishing platforms.
- Experience in the healthcare or dental industry is highly desirable.
Base Pay Information
The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity.
Pay Grade 18. $55,000 - $116,900
Additional Information:
Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:
- Competitive base and incentive pay
- 401(k) with robust matching and non-matching contributions
- Rich medical & pharmacy benefits
- 100% employer-paid dental and vision benefits
- Holistic wellbeing program with deep financial incentives
- Generous paid time off plus 12 paid holidays and your birthday off
- Culture of growth and learning: career development; tuition reimbursement; recognition program
- Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
- Social responsibility and volunteer opportunities
- Employee discount program
Fair Chance Ordinances and Criminal Background Considerations
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable federal, state, and local laws, including, but not limited to, fair chance and anti-discrimination ordinances. At Delta Dental, we maintain a strict stance on theft, fraud, and violent crimes. For positions involving driving, we enforce heightened standards regarding driving records. Each individual criminal background check is evaluated on its merits, taking into account the time elapsed since the conviction, evidence of personal development and rehabilitation, and any potential risk posed to our business operations, employees, customers, or vendors.
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