The Federal Contracts Manager is responsible for contract administration of Delta Dental's Federal government programs, promoting the productivity and quality of work and customer service objectives. This role will actively support both internal and external customers to explain and execute contractual analyses and regulatory policies.
Responsibilities:
- Establishes procedures to comply with contract requirements, monitors and reports on performance standards, and ensures training and procedure manuals encompassing all job functions are current and accurate.
- Performs comprehensive contractual reviews/audits. Reviews large, high-profile or complex requests and provides contractual recommendations to upper management.
- Approves significant contractual concessions, as needed.
- Participates in developing and implementing enhancements and new tools/methods within Federal contract operations.
- Teams with system change management stakeholders to meet contract objectives and program change requirements.
- Advises and provides guidance to internal and external customers regarding contract issues; prepares and presents documents to support contractual decisions.
- Develops metrics and reports for management and executive management use.
- Develops and implements program plans including scope, resource requirements, new program ideas, best practice protocols, and communications.
- Creates and establishes Federal contract program goals, objectives, and deliverables to reflect program vision, while working in partnership with cross-functional teams to execute on deliverables.
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Qualifications:
Minimum Qualifications
- 7+ w/Bachelor's degree
Knowledge, Skills, Abilities
- Knowledge of contract administration and oversight best practices.
- Excellent critical thinking and problem-solving skills.
- Ability to understand written and oral instructions.
- Ability to clearly present written information, requests and findings.
- Ability to communicate information at all levels, including the ability to make executive level presentations.
- Ability to interact well with all levels of staff, co-workers and outside contacts.
- Familiarity with operations of key stakeholders, including Finance, Underwriting and Actuarial, IT, Sales/Account Management.
- Ability to interact with Professional and Provider Relations, Human Resources, Operations, Regulatory, Brokers, Clients, Auditors, and other enterprise-wide department staff to obtain, exchange and provide information.
Base Pay Information
The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity.
Pay Grade 21. $80,500 - $174,300
Additional Information:
Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:
- Competitive base and incentive pay
- 401(k) with robust matching and non-matching contributions
- Rich medical & pharmacy benefits
- 100% employer-paid dental and vision benefits
- Holistic wellbeing program with deep financial incentives
- Generous paid time off plus 12 paid holidays and your birthday off
- Culture of growth and learning: career development; tuition reimbursement; recognition program
- Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
- Social responsibility and volunteer opportunities
- Employee discount program
Fair Chance Ordinances and Criminal Background Considerations
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable federal, state, and local laws, including, but not limited to, fair chance and anti-discrimination ordinances. At Delta Dental, we maintain a strict stance on theft, fraud, and violent crimes. For positions involving driving, we enforce heightened standards regarding driving records. Each individual criminal background check is evaluated on its merits, taking into account the time elapsed since the conviction, evidence of personal development and rehabilitation, and any potential risk posed to our business operations, employees, customers, or vendors.
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