The team

Deloitte Technology (DT) helps power Deloitte's success. DT is the engine that helps to drive Deloitte, which serves many of the world's largest organizations. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence.

The ~2,200 professionals in ITS deliver services internally including:

• Cyber security
• Technology support
• Technology & Infrastructure
• Application development and management
• Relationship management group
• Strategy
• Deployment
• PMO
• Financials
• Communications

Technology Support Services

The Technology Support Services (TSS) team is DT's first line of contact with personnel. Providing walk-up support, asset management, PC compliance, and mobile devices support, TSS provides hands-on support to Deloitte employees.

Qualifications

Required:

• Associate Degree or an equivalent level of training or experience
• Be able to lift up to 75lbs and push heavy carts
• Demonstrated experience deploying workstations
• Experience with workstation image creation and management
• Work overtime and possible weekends/holidays as required
• Ability to travel 5-10%, on average, based on the work you do and the clients and industries/sectors you serve
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Preferred:

• Quality check process and procedures experience is a plus
• Ability to work independently and with little supervision
• Candidate will possess strong Organizational & Time Mgmt skills
• Ability to solve problems using Organizational, Time Mgmt and Consultative skills
• Superior customer service, communication skills and soft skills to build strong relationships
• Experience providing support in a fast paced environment.
• Strong computer skills and technical knowledge required
• Must be able to interact with all levels in the organization
• Possess strong knowledge of MS-Office products including MS Outlook & especially Excel
• HP, Dell and Apple certification is a plus
• IAITAM certifications a plus

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

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Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Our purpose

Deloitte's purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.

Professional development

From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 200418