Position Summary
Senior Analyst - SRE - Deloitte Support Services India Private Limited
We are looking for a dedicated and experienced Senior Analyst to join our IT team as a System Reliability Engineer (SRE). In this role, the professional will be instrumental in improving system reliability and performance through automation, continuous monitoring, and proactive issue resolution. The professional will also work closely with development teams to implement best practices, ensuring efficient and seamless software delivery while maintaining high availability and scalability of our services.
Work you'll do.
Key Responsibilities:
• System Monitoring: Setting up and maintaining monitoring tools to ensure system health and performance.
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• Performance Optimization: Tuning systems and applications for optimal performance and resource utilization.
• Automation: Developing scripts and tools to automate repetitive tasks and improve operational efficiency.
• Capacity Planning: Analysing system usage trends and forecasting capacity requirements to ensure scalability.
• Deployment Management: Managing deployment processes and ensuring smooth rollouts of new software and updates.
• Security Management: Implementing and maintaining security measures to protect systems and data.
• Documentation: Creating and updating documentation for systems, processes, and troubleshooting guides.
• Collaboration: Working closely with development teams to improve application reliability and performance.
• Continuous Improvement: Identifying areas for improvement in systems and processes and implementing changes to enhance reliability and efficiency.
Key Accountabilities:
• System Availability: High uptime and minimal service disruptions, indicating robust reliability.
• Incident Response Time: meeting SLAs in response to tickets and internal teams.
• Mean Time to Recovery (MTTR): Rapid recovery from incidents, ensuring quick restoration of services.
• Automation Effectiveness: High percentage of automated tasks, reducing manual effort and human error.
• Performance Metrics: Improved system performance metrics, such as response times and resource utilization.
• Scalability: Ability to handle increased traffic and workload without degradation in performance.
• Security Posture: Maintaining a secure environment with no significant security breaches or vulnerabilities.
• Documentation Quality: Comprehensive and up-to-date documentation that aids in troubleshooting and knowledge sharing.
• Collaboration: Positive feedback from development teams and stakeholders on effective collaboration and support.
• Continuous Learning: Demonstrated adoption of new technologies and best practices to enhance operational efficiency and reliability.
Work Location: Hyderabad
Shift Timings: 06.30 AM to 03.30 PM
Qualifications
- A minimum of 3-5 years professional experience as an SRE, preferably with a focus on Generative AI
- Bachelor's / master's degree in computer science, Engineering, Mathematics, or a related field is preferrable.
- Experience with platform and software development, release management in a mature managed service environment.
- Knowledge of and experience with DevOps tools and techniques, such as Infrastructure as Code and Immutable Infrastructure
- Experience with CI/CD tools such as GitHub, ADO, ArgoCD and DevSecOps technologies.
- Security protocols such as OAuth, SAML or OpenID Connect
- Must have an ability to effectively communicate and work with people with a diverse range of skills and experience.
How you'll grow
At Deloitte, we've invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities-including exposure to leaders, sponsors, coaches, and challenging assignments-to help accelerate their careers along the way. No two people learn in the same way. So, we provide a range of resources including live classrooms, team- based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people's growth and development. Explore DU: The Leadership Center in India
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Deloitte's culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Corporate citizenship
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte's impact on the world.
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Recruiting tips
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Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work.
Our purpose
Deloitte's purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.
Professional development
From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
Requisition code: 210380