It requires a client-centric, consultative, and solutions-oriented approach and the ability to collaborate effectively with team members. The position is responsible for post-meeting activities, including reservation reports, recordings, and event metrics/analytics data.

Works on executive-level, high-profile, and client events, which may include sensitive/confidential information requiring a high level of discretion, effective management, and strong communication skills.

Recruiting for this role ends on 03/28/2025

Responsibilities:

Supports intake and initial assessment of meeting requests. Ensures understanding of meeting goals, objectives, and requirements with a special focus on the technical aspects of planning and execution. This includes having a consultative discussion for all live and virtual/hybrid meeting requests to identify if facilitation/production is required based on complexity and if the experience is appropriate to the desired meeting outcome.

Demonstrates advanced scheduling expertise and demands a significant amount of interaction and communication with local office teams, as well as customers.

Provides advanced technology solutions expertise, advising the meeting host on the best options based on existing applications/equipment technology options to achieve the desired outcome for the meeting.

Supports aspects of event logistical planning, including options for securing space for events, in-room A/V, and other video/technology needs, and coordinating with other team members on-site for live and hybrid events.

Utilizes advanced video conferencing and A/V expertise to produce hybrid/video experiences for meetings successfully. This includes video framing, high-definition video sharing, and technical demands for delivering the desired meeting experience.

Ensures strong collaboration, communication, and practical relationship management with the support team and meeting host to support a seamless support experience.

Ensures excellent working knowledge/experience with Deloitte meeting technologies and equipment (e.g., Zoom, Polycom Studio) to advise meeting host best and provide day-of meeting support.

Performs post-event duties, including event success assessments and post-meeting deliverables (e.g., reservation reports, recordings, meeting data, and analytics details).

Supports or provides input in the development of best practices and provides insights into future technology considerations and deployments.

Performs other job-related duties as assigned.

Required Qualifications:

• Minimum 2 years of relevant work experience
• High school Diploma
• Must be legally authorized to work in the United States without the need for employer sponsorship now or at any time in the future

An Ideal Candidate will possess

• Associate degree preferred.
• Strong technical skills, including experience with Microsoft Office, productivity software, and other computer applications
• Proficient in using, configuring, and troubleshooting video conference and collaboration technology (e.g., Zoom) to support virtual/hybrid meetings
• Experience with event management and/or scheduling software
• Excellent people skills with a strong focus on customer service
• Excellent written and verbal communication/interpersonal skills
• Excellent critical thinking, decision-making, and discretion
• Effective problem-solving and negotiation skills
• Strong skills in time management and ability to successfully manage multiple responsibilities

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $50,100 - $67,800.

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As used in this posting, "Deloitte" means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 207658