Senior Manager - Greenhouse Breakthrough Labs - 30 Rockefeller Center

Learn more about what we do and what it takes to join The Deloitte Greenhouse®.

Work you'll do

The Deloitte Greenhouse® is searching for an experienced professional to join the Breakthrough Experience team as a Breakthrough Lab Lead. This role offers the opportunity to work with a diverse range of clients, stretch your critical thinking and problem-solving skills, and network with executive-level clients and Deloitte leaders. As a Breakthrough Lab Lead, you will be responsible for:

People Leadership: Fostering a collaborative, customer-centric, and inspiring environment with a focus on mentorship, development, and well-being. We are seeking an individual who thrives on team-oriented leadership and who is committed to growing and inspiring talent.

Relationship Building: Building and managing relationships with clients and Deloitte account teams. You will support the site lead with business development, strategic account partnership and stakeholder engagement. We are looking for someone with strong stakeholder management skills who enjoys cultivating and growing relationships

Lab Design: Maintaining accountability for lab designs, including providing feedback to drive the design forward and build the design capabilities and creativity of the lab team, identifying appropriate subject matter advisors and IP, conducting pre-lab interviews, and ensuring an immersive experience for lab participants. We are looking for someone with strong design thinking and creative problem-solving skills who is passionate about creating innovative and dynamic experiences.

Lab Delivery: Serving as the lead facilitator, actively engaging all lab participants, synthesizing key insights during facilitation, and ensuring an exceptional experience for all participants. We are looking for someone with excellent facilitation/presentation skills who can confidently interact with senior executives and manage ambiguity.

Project Management: Overseeing the project management for all assigned labs, which includes providing support and guidance to lab teams in setting and tracking milestones and identifying and resolving risks.

Project Leadership: In addition to delivering labs, you may also have the opportunity to support national or local special projects, test creative and innovative approaches that could be leveraged in the Deloitte Greenhouse® portfolio and assist the site lead with team and operations management. We are seeking an individual who enjoys taking on new challenges and pushing boundaries.

What we're looking for

In this role you will exercise skills in the following areas:

• Creating trusted relationships with key stakeholders within and outside the organization, and identifying new strategic relationships
• Creating a culture of customer service and continuously looking for ways to add value
• Managing multiple workstreams
• Thriving in environments with changes, unknowns, risks, and uncertainty
• Making decisions quickly and confidently, even with incomplete information
• Coaching, mentoring, motivating, inspiring, and developing team members
• Supporting and guiding teamwork, collaboration, and conflict management
• Actively listening, asking penetrating questions, and real-time conversation synthesis
• Persuading decision-makers to achieve win-win outcomes
• Diagnosing problems using formal problem-solving tools and techniques
• Examining business needs to identify opportunities or obstacles, and analyzing complex business issues to develop solutions
• Applying strategies, tools, and techniques to foster the learning and development of innovative thinking

Qualifications

Required:

• Bachelor's Degree
• 10+ years of relevant work experience; at least 3 years of client service experience
• Strong executive presence, as well as strong writing and oral presentation skills
• Excellent facilitation skills with ability to manage pivots in the moment
• Well-developed analytical skills - ability to synthesize group discussions into concise / concrete bullet points and help steer abstract dialogue into actionable themes
• Limited immigration sponsorship may be available
• Ability to travel up to 25%, on average, based on the work you do and the client and industries that you serve
• In-office role located at 30 Rockefeller Center in New York

Preferred:

• Advanced Degree

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $128,845 to $236,215.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

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Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work.

Our purpose

Deloitte's purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.

Professional development

From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 212905