• Consulting and driving the event process on behalf of the customer providing expertise, support, and guidance in areas such as menu planning, room selection and set-up, sourcing and securing vendors, logistical planning, and day-of execution.
• Maximizing meeting space utilization by supporting the reservation and meeting space management process working with customers and the team to effectively use meeting space including addressing space conflicts and negotiating space needs.
• Supporting day-of execution including coordination with team/vendors, last-minute logistical needs, ensuring effective set-up/execution of the event, and providing course correcting instructions/directions, when needed
• Managing and fostering relationships with the team, vendors, customers, and other key stakeholders through effective communications, collaboration, and engagement with the purpose of delivering a "best in class" event experience.
• Performing post-event duties such as expense processing, invoice reconciliation, and event success assessments and assisting with next steps such as providing feedback to team/vendors to improve the process.

The team

At Deloitte, the internal operations team provides a full range of hospitality and business services. We help our Deloitte professionals with daily office support needs, meeting and event planning and execution, and an array of other services related to office operations and facility management. Our team members work collaboratively and apply their specialized knowledge and skills to think proactively to provide a holistic customer-centric "experience" for our Deloitte professionals, clients, and guests.

Qualifications

Required:

• Minimum of 3 years of related hospitality or office support experience in a corporate, hospitality, service-oriented, or customer-centric environment
• High school diploma
• Ability to work occasional overtime.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

An Ideal Candidate will possess:

• Associate/bachelor's degree
• Advanced experience in Microsoft Office applications
• Hospitality/corporate background with a focus on event planning
• Strong technical skills, including proficiency in Microsoft Office
• Excellent written and verbal communication/interpersonal skills.
• Excellent critical thinking, decision-making, and conflict-resolution skills
• Effective problem-solving and negotiation skills
• Willingness to be cross-trained in other office support service areas for backup support and assume additional responsibilities/projects when necessary and as appropriate.

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

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Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Our purpose

Deloitte's purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.

Professional development

From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 195374