You understand what it takes design and make complex Salesforce eCommerce solutions happen, and you'll have a firm hand on the controls every step of the way.

Work you'll do

You'll help clients define their eCommerce requirements by leading and facilitating working sessions to gain an understanding of the client's current state processes and technology in the eCommerce space as well as supporting the implementation that follows.

If you like to design leading-edge solutions, you will help clients unlock the business value of SFCC (Salesforce Commerce Cloud), specifically Salesforce B2B Commerce Cloud.

• Lead project discovery workshops, both on-site and remotely
• Assess client business requirements and work closely with the Technical Architect/Lead to provide long-term functional solutions based on the applicable Salesforce platform best practices
• Communicate platform capabilities and limitations to clients effectively
• Identify client process pain points and gaps in best practices
• Create and socialize feature and technical roadmaps
• Drive client functional requirements and eCommerce best practice adoption
• Author & review functional specification documentation and user stories for implementations and other large projects

The team

Deloitte's Advertising, Marketing & Commerce team creates content, communications, and experiences that engage and inspire our client's customers to act. We implement and operate the technology platforms that enable personalized content, commerce, and marketing user-centric experiences. We build and operate complex, modern, customer-centric B2B and B2C marketing experiences and digital products across all digital touchpoints and offer a full in-house advertising and marketing agency

Qualifications:

Required

• 5+ years of IT experience
• 2+ years of experience with Salesforce B2B Commerce Cloud (CloudCraze) -
• Experience facilitating functional discovery workshops
• Experience with implementing payment processing features
• Ability to travel 50% on average based on the work you do and the clients and industries/sectors you serve
• Limited immigration sponsorship may be available.

Preferred

• Experience with Agile delivery methodology
• Experience with end-to-end implementation delivery
• Experience leading functional workstreams
• Experience with technical strategy
• Experience with team management
• Experience working in a professional services firm or working in a client service environment
• Experience with help client manage customizations for Salesforce B2B Commerce Cloud
• Experience with Customer Relationship Management (CRM) Systems

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $131,175 to $218,625.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

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Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Our purpose

Deloitte's purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.

Professional development

From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Deloitte will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. See notices of various ban-the-box laws where available.

Requisition code: 199069