Position Summary

Professionals in the Deloitte Technology Channel may apply and be considered for the role regardless of US office location

Are you passionate about technology and interested in joining a community of collaborative colleagues who respectfully and courageously seek to challenge the status quo? If so, read on to learn more about an exciting opportunity with Deloitte Technology (DT). We are curious and life-long learners focused on technology and innovation.

Work You'll Do:

As a PO/BSA, participate in all Agile SAFe ceremonies, working alongside an Architect and Delivery Manager you will provide end to end solution proposals, document EPICs, features, Work with development teams during sprinting. Responsible for Quality of the release.

• Maintains a solid knowledge base of the functional capabilities and is a Subject Matter Expert for the products assigned.
• Possesses overall understanding of applicable business processes and workflows.
• Assists Engagement Manager/TDM in directing, and reviewing all activities associated with delivering technology products. Responsible for product quality, project timeliness, and customer satisfaction.
• Serves as functional and business process expert, ensuring that both business needs and end-user needs are understood and reflected in every solution we deliver, distinguished by world-class quality.
• Interfaces with clients to define and document requirements for a named set of custom developed or vendor software products.
• Collaborates with the Clients, Engagement Manager, US BSA and TDM in creating and presenting the appropriate project on-boarding processes and materials (Charter/SOW/High-level Requirements) and operational & support activities.
• Responsible for actively participating in Design Thinking sessions to gain insights into end user and customer needs.
• Creates documentation including requirement User Stories, Acceptance Criteria, Feature Description PowerPoint decks, Process Flows and Analysis Models, Personas, Journey Maps, Wireframes and User Guides.
• Manages the Product Backlog for a Product, working with the US BSA and Engagement Manager to prioritize requirements, define and manage scope and sprints for a project.
• Engages business owners and other ITS resources to respond to requests for new applications and/or enhancements.
• Leads and is responsible for all Testing and QA activities within the project lifecycle. Works with and manages US India (USI) QA resources to develop and execute Test Plans, Test Scripts and all other deliverables and activities related to Quality Assurance of the Products.
• Works with the Engagement/Product Manager and clients to plan user engagement activities and execute User Acceptance Testing (UAT) and/or facilitate continuous testing during agile projects.
• Participates in reviews of plans associated with project execution.
• Responds proactively to both business and project issues and escalates appropriately.
• Provides operational support to practitioners and firm clients. Engages with various ITS organizations to resolve problems as they arise.

• 6+ years of experience supporting enterprise IT environments as a Product Owner/Manager
• 2+ years working hands on to manage project initiatives with ADO/Jira/Confluence or similar technology as well as have in-depth knowledge of the full SDLC including experience supporting agile development and testing
• 1+ years in an IT people management/lead position
• Bachelors Degree in Technology, MIS, Computer Science or a comparable related field
• Limited immigration sponsorship may be available
• Ability to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve

• Knowledge of SQL
• Prior experience that demonstrates good business understanding is needed (experience in a professional services organization is a plus).
• Demonstrated ability in applying repeatable quality assurance processes and methods to enterprise wide technology projects or initiatives.
• Must have experience providing Analyst support for ServiceNow implementation projects.
• Excellent written and verbal communications, organization, analytical, planning and leadership skills.
• Strong management, communication, technical and remote collaboration skill are a must.
• Experience in dealing with multiple projects and cross-functional teams, and ability to coordinate across teams in a large matrix organization environment.
• Ability to effectively conduct technical discussions directly with Project/Product management, and clients.
• Excellent team collaboration skills.
• Strong relationship building and maintaining skills. Fosters a climate conducive to establishing positive working relationships with clients (internal and external).
• Well versed in written and oral communication
• Proven analytical and problem solving skills, demonstrate impact analysis, gap analysis and problem troubleshooting skills
• Well-versed with UML, Use-Cases, Data Modeling.
• Well-versed with Agile Methodology.
• Ability to effectively articulate ideas, solutions relevant to business and technology.
• Ability to adapt and learn quickly and execute seamlessly.
• Ability to status report, monitor progress and quality effectively, remain detail oriented at the same time understand the big-picture.
• Self-motivated.
• Ability to negotiate and manage expectations across the board.
• Agile Methodologies
• BSA tools and techniques