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Operate CoE - Senior Solution Specialist (Senior Manager), across the A+C operating model - National_Office

AT Deloitte
Deloitte

Operate CoE - Senior Solution Specialist (Senior Manager), across the A+C operating model - National_Office

Atlanta, GA

Position Summary

Work You'll Do:
As a Senior Solution Specialist within the Operate Solution Hub, you will be responsible for owning the end-to-end solution design for market offerings inside your own Offering Portfolio, with a strong emphasis on estimation and pricing. These deals could have any combination of Application Management Services (AMS), Infrastructure Management Services (IMS), Cloud Managed Services (CMS), or Business Process Outsourcing (BPO) across industries. The Operate Solution Hub is designed to drive an optimum process for solutioning and pricing cross-Operating Portfolio/tower operate deals, reducing friction for cross-Offering Portfolio pursuits and optimizing review. By providing services such as inputs for deal qualifications, benchmarks/effort estimation, and solution/pricing review, the Operate Solution Hub will be a focused space to increase win rates and profitability.

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Recruiting for this role will end on 4/17/2025.

Key Responsibilities may include:

Solution Design and Architecture

  • Develop pricing and estimation-specific narratives, Total Cost of Ownership (TCO) analysis, business case development, and reviewing pricing model inputs.
  • Create and refine deal shapes with a focus on pricing strategies and cost optimization.
  • Bring in multi-offering synergies in deal solutioning from the OP perspective, with a particular focus on estimation and pricing integration.
  • Review and provide feedback on key contracting terms and Service Level Agreements (SLAs).
  • Develop estimation frameworks and pricing model frameworks.

Client Interaction and Collaboration

  • Articulate integrated solutions to clients by leading presentations on pricing-focused solution storyboards.
  • Embed multi-offering synergies and create value propositions for client requirements, emphasizing estimation and pricing benefits.
  • Lead the solution team during client discussions, orals, and due diligence.

Internal Coordination

  • Collaborate closely with all stakeholders of the pursuit.
  • Help run pricing review meetings with internal stakeholders.
  • Work closely with Transition and delivery teams on delivery feedback loops, ensuring pricing strategies are maintained.
  • Provide leadership and collaborate with other industry Subject Matter Experts to come up with business aligned metrics, such as Business Level Agreements (BLAs) and Experience Level Agreements (XLAs), with a focus on pricing efficiency.

Qualifications

  • Senior Manager
  • Education (Undergrad or Masters): MCA, BCA, BE/BTech in CS, IT, or any Business major
  • 10-15 years of experience
  • Focused on quality results (analyses and deliverables)
  • Pricing strategy and cost optimization expert
  • Highly experienced with multi-offerings as it relates to solutioning and commercial models
  • Strong analytical and consulting skills, including experience in business case development and analyzing data to drive decisions
  • Knowledge of AMS/IMS/CMS/BPaas solution tenets and solution integration
  • Top notch written and oral communication skills with the ability to put together cohesive decks
  • Advanced Excel skills
  • Willing to lead a matrixed team during deal pursuits
  • Location: US

*Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Information for applicants with a need for accommodation -https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $159,000-345,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Recruiting tips

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Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work.

Our purpose

Deloitte's purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.

Professional development

From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Deloitte will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. See notices of various ban-the-box laws where available.

Requisition code: 214186

Client-provided location(s): Atlanta, GA, USA; Kansas City, MO, USA; Houston, TX, USA; Boston, MA, USA; Detroit, MI, USA; Seattle, WA, USA; Indianapolis, IN, USA; San Diego, CA, USA; Pittsburgh, PA, USA; San Francisco, CA, USA; Philadelphia, PA, USA; New York, NY, USA; Cleveland, OH, USA; Charlotte, NC, USA; Sacramento, CA, USA; Tampa, FL, USA; Los Angeles, CA, USA; Austin, TX, USA; Nashville, TN, USA; Miami, FL, USA; Dallas, TX, USA; Denver, CO, USA; Chicago, IL, USA; Cincinnati, OH, USA; San Jose, CA, USA; Tempe, AZ, USA; McLean, VA, USA; Costa Mesa, CA, USA; Stamford, CT, USA; Morristown, NJ 07960, USA
Job ID: Deloitte-214186
Employment Type: Other