Position Summary
Internal Communications Manager
Audit & Assurance Strategy Execution Team (ASET)
Job Title: Internal Communications Manager
Channel/Function: Audit & Assurance (A&A), Deloitte & Touche LLP
Level: Internal Communications Manager
Travel: Up to two weeks bi-annually with additional travel during peak project times, if necessary.
Group: Office of the CEO: Audit & Assurance Strategy Execution Team (ASET)
About the Audit & Assurance Strategy Execution Team:
The A&A Strategy Execution Team (ASET) is aligned to the A&A Strategy Office, reporting to the A&A Chief Strategy Officer, and enables A&A PPMDs and professionals to successfully execute the A&A strategy. In support of A&A strategic priorities, the team drives awareness and action through effective internal communications and change management strategies and fosters employee commitment and sustained strategy adoption to achieve transformational change. This team specializes in the disciplines of internal communications, change management, and employee engagement. The team works closely with A&A Executive Leadership Team; the team also collaborates with Talent, Learning, Pursuits, Marketing, Public Relations, and communications teams across the other Deloitte businesses to optimize impact.
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Position summary:
Are you a creative thinker with excellent communication and project management skills? Do you have a strategic and executional mindset that can deliver high-value communication and change management results that drive business objectives?
Deloitte is seeking a passionate Internal Communications Manager to join our Audit & Assurance Strategy Execution Team (ASET). You will work closely with your colleagues on an integrated internal communications and change management team, as well as with senior leaders and subject matter experts.
Work you'll do:
- Work closely with the A&A Executive Leadership Team to understand their change priorities and communication needs across the A&A business strategy to drive adoption of large-scale organizational transformation and implementation of talent strategies, process changes, growth strategies, and technology deployments.
- Develop impactful change management and communications plans that assess business readiness, align stakeholder groups, consider change impacts, and enable and inspire our business of 20,000 professionals to take action; ensure appropriate sequencing of messages and campaign launches through thoughtful internal communication plans.
- Write and edit timely business-wide internal communications and change management deliverables in support of A&A strategic priorities (e.g., leadership messages, news stories, articles, videos, surveys, newsletter content, webcast content, business-wide content, internal website pages, talking points, frequently asked questions, etc.).
- Employ strong project management skills (initiating, planning, executing, managing, and closing projects to achieve plan objectives); participate in working sessions with project teams.
- Manage a range of communications channels, including e-mail, intranet (i.e., DeloitteNet), video, social media, and other digital platforms.
- Monitor and measure the effectiveness of internal communications and make recommendations for improvements as needed.
- Coach and manage team members on their professional development plans and identify opportunities for their professional growth and expansion of communications and change management skills and experiences.
Key relationships and development:
- Develop trusted advisor relationships and provide communications and change management counsel to key internal clients, including leaders across the organization
- Develop relationships with fellow communications and change management team members to solve problems
Qualifications
Required:
- Bachelor's degree in Communications, English, Journalism or related field
- 7+ years' experience in communications or a related area
- Experience developing C-suite communications
- Strong writing and editing skills and previous writing/editing experience in the field of internal communications, public relations, marketing, or journalism
- Experience managing a team of change management and communications professionals
- Experience working with senior leadership
- Proficiency in Microsoft Office (Word, Excel, PowerPoint: specifically, on presentation, design, and storytelling)
- Demonstrated expertise in creative and content direction
- Excellent oral, written, and interpersonal skills
- Strong knowledge of leading practices in corporate communications and change management impacts
- Basic understanding of change management frameworks and tactics
- Experience working collaboratively in a virtual environment with team members
- Experience in employee communications as part of large-scale change management efforts to drive the implementation of organizational transformation efforts is a bonus
- Ability to travel up to 20%, on average, based on the work you do
- Immigration sponsorship may be available
Key attributes:
- Strong project management skills, including ability to prioritize tasks and assignments
- Ability to work independently on multiple assignments while maintaining top-quality deliverables
- Sense of urgency and responsiveness with the ability to manage multiple task assignments simultaneously and work effectively in a fast-paced environment
- Strategic thinker, solution-minded; proactive approach with ideas
- Strong interpersonal relationship skills
- Detail-oriented, organized, flexible
- Agile and adaptable to change
- High-energy, positive attitude, collaborative work style; works well under pressure
- Professional and positive attitude with internal stakeholders and with colleagues
- Sense of responsibility and accountability for the success of assigned projects and deliverables
- Commitment to maintaining discretion and confidentiality at all times when dealing with sensitive or proprietary information
Preferred:
- Experience with website design and/or content management systems
- Experience with Adobe Creative Suite and video editing software, including Camtasia
- Data analysis skills and capabilities
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $84,300 to $140,600.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
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Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.
Our purpose
Deloitte's purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.
Professional development
From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
As used in this posting, "Deloitte" means Deloitte & Touche LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Requisition code: 207973