• Daily monitoring of scheduled jobs, lifecycle events and co-ordinate across different team to resolve issues.
• Perform user and access administration activities (e.g. manual provisioning/deprovisioning, lock/unlock, password management etc.) using IGA solution(s) like SailPoint, Saviynt, IBM ISIM, CA IDM, Oracle IDM, etc.
• Support staging of certifications and it's remediation periodically.
• Monitor incident queue, triage and resolve issues (e.g. troubleshooting access, provisioning issues, user password management, enable, disable, terminate and/or unlock user accounts etc.) within SLA
• Fulfil catalogue-based service requests (e.g. granting/revoking access, updating user attributes, updating workgroup members etc.)
• Monitor service mailbox and support end user queries
• Generate reports for daily/periodic user administration or processes
• Support IT Risk or audit teams with reports, evidences and process walkthroughs
• Support change documentation, change deployment and post-change validations
• Document and update Standard Operating Procedures (SOP) and operational runbooks
• Identify opportunities to improve process efficiencies and effectiveness

The team

Deloitte Advisory's Cyber team helps complex organizations more confidently pursue their growth, innovation, and performance agendas through proactive management of the associated cyber risks. Our professionals provide advisory and implementation services that integrate risk, regulatory, and technology skills to help clients transform their legacy programs into proactive Secure.Vigilant.Resilient.TM cyber risk programs. Join the team developing the future state of cyber risk solutions. Learn more about Deloitte Advisory's Cyber Risk Services practice.

Required:

• 5+ years of Identity Governance and administration (IGA) service delivery
• 3+ years hands-on experience on access and user administration in one or more IGA solution(s) (SailPoint IIQ or IDN, Saviynt, IBM ISIM/CA IDM/Oracle IDM, etc.)
• Flexibility to work in shifts
• Ability to travel 20%, on average, based on the work you do and the clients and industries/sectors you serve.
• BA/BS Degree in Computer Science, Cyber Security, Information Security, Engineering, Information Technology, Finance, Business or relevant field.
• Limited visa sponsorship maybe available

Preferred:

• Understanding and familiarity with Operating Systems (Unix, Linux, Windows).
• Experience in working with distributed teams across different geographies
• Experience with Aerospace & Defense companies
• Experience and knowledge in cyber security or identity and access management
• Strong understanding of user life cycle events supported by IGA solution
• Prior experience in working in operations
• Experience in ticketing tools for access management, tracking progress/escalation, and generating operational reports
• Experience in developing SOP and runbooks
• Strong understanding of Excel functions
• Experience in ticketing tools such as ServiceNow and bug tracking tools e.g. JIRA
• Ability to adhere to client's information security policies and clearly articulate the need for information security
• Knowledge of business process, user provisioning process, and security maintenance processes
• Previous Consulting or Big 4 experience preferred
• Flexibility to work in shifts
• Ability to travel 20%, on average, based on the work you do and the clients and industries/sectors you serve.
• CISSP certification a plus
• Business proficiency in English language
• Excellent written and verbal communication skills

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $84,360 - 148,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Recruiting tips

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Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Our purpose

Deloitte's purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.

Professional development

From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte Advisory" means Deloitte & Touche LLP, which provides audit and enterprise risk services; Deloitte Financial Advisory Services LLP, which provides forensic, dispute, and other consulting services; and its affiliate, Deloitte Transactions and Business Analytics LLP, which provides a wide range of advisory and analytics services. Deloitte Transactions and Business Analytics LLP is not a certified public accounting firm. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. These entities are separate subsidiaries of Deloitte LLP.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 197386