Position Summary
Are you a creative thinker who loves to be on the cutting edge, solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? Our Customer & Marketing Offering Portfolio integrates the differentiated customer and marketing businesses that support the mission-critical goals of federal, state and local government agencies, and higher education institutions. By joining our team, you will play a vital role in making an impact for our clients and the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of customers' interactions with the public sector.
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Recruiting for this role ends on 30 September 2024
Work you'll do
As a Project Delivery Manager II in the Technology group you will:
- On occasion, lead a project of moderate size and complexity, or one or more work streams in a larger project
- Communicate project delivery schedule and milestones while maintaining productive and professional relationships with client
- Develop new practices or modify pre-established practices to execute work appropriately in order to achieve efficiency and increase performance
- Improve the operational systems, processes, and policies in support of the client's mission through the management and guidance of multiple work streams, teams, and clients
- Support engagements related but not limited to Systems Implementation, Operations & Maintenance, Helpdesk Operations, Software & Application Development and Maintenance
- Provide input to key deliverable structure and content, as well as facilitating buy-in of proposed solutions from top management levels
- Direct timely delivery of quality work products for the client
- Manage engagement risk
- Provide professional development of junior staff performing the role of counselor and coach, as well as providing leadership and support
The team
Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
The GPS Human Services Transformation offering designs and implements large, complex systems development and transformation projects to Human Service agencies across federal, state, and local government agencies as well as higher education institutions. With end-users, customers, and workers at the center, we collaborate with our clients to deliver quality human services and work to support individuals in need. Some areas that we focus on include Children Services, Eligibility & Enrollment, Child Support Enforcement, and Labor & Workforce Development.
Qualifications
Required:
- Bachelor's degree required
- 9 or more years of consulting and/or industry experience
- Ability to support engagements of greater than average size and complexity
- Ability to lead multiple teams and multiple clients with confidence
- Excellent teamwork and interpersonal skills
- Professional oral and written communication skills
- Ability to mentor and manage junior staff and further their professional growth
- Ability to obtain and maintain the required clearance for this role
Preferred:
- Prior professional services or government consulting experience
Information for applicants with a need for accommodation:
https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
Recruiting tips
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Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.
Our purpose
Deloitte's purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.
Professional development
From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Requisition code: 196657