Position Summary
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experiencedEpic Revenue Cycle Workstream Lead you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.
Work you'll do/Responsibilities
• The Epic Workstream Lead is responsible for assessing content, implementation strategies, and the impact those strategies will have on workflows and operations for their programs. The Lead reports out on their overall program with respect to any critical decision-making, issues, and top priorities as they arise within their areas. They will be the primary liaison between project leadership and their respective areas. Experience with and/or an existing certification(s) in Epic is required, with application specific experience in the following applications a plus: (Resolute Hospital Billing). Revenue cycle operational experience is preferred, not required.
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• Responsibilities Include:
• Provide day-to-day tracking of area-specific content and integrated development of project milestone in every phase
• Provide day-to-day tracking of application teams against project and build milestones
• Facilitate respective governance group
• Coordinate with the other program leads, governance groups, and integrated workgroups on cross-functional content and workflows
• Provide support for management of team managers and project resources
• Provide process and application subject matter knowledge
• Manage team resources, conduct team performance evaluations
• Identify and provide support in resolving integrated issues across the applications slated for implementation
• Identify and escalate issues that may arise during the project
• Facilitate obtaining overall content and integrated workflows related to the respective areas
• Provide the individual application teams the support they require from an operational perspective with overall direction and support
• Serve as the liaison between the application build team and operations
• Drive and participate in design decision recommendations
• Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management
• Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes
The Team
Operations and Technology Transformation delivers market leading expertise and industry depth by harnessing deep sector knowledge, scaling the power of hybrid services and products, and unlocking the power of Process Bionics to deliver sustainable and impactful solutions to our clients. We advise, design, implement, and deploy innovative and technology enabled solutions focused on "heart of the business" issues in specific sectors including Health Care & Life Sciences, Digital Banking & Payments, Investment & Wealth Management, Insurance, Telecom, Media and Energy & Resources.
Our OTT team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry-and apply them with a process and mindset that tailors transformational change to their specific organization.
Qualifications
Required
• Must have a current Epic certification in the Revenue Cycle area (Resolute Hospital Billing preferred)
• 7+ years of experience with recent Epic implementations, along with extensive experience in workflow design, troubleshooting, testing, and support; demonstrative understanding of technical documentation
• Experience with leading a team of resources or a revenue cycle workstream
• Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
• Limited immigration sponsorship may be available
• Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
Preferred
• Strong desktop skills including Word, Excel, PowerPoint
• Work Experience/Direct Knowledge of clinical area or business area to be supported
• Analytical/ Decision Making Responsibilities
• Analytical ability to manage multiple projects and prioritize tasks into manageable work products
• Can operate independently or with minimum supervision
• Excellent Written and Communication Skills
• Ability to deliver technical demonstrations
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
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Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work.
Our purpose
Deloitte's purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.
Professional development
From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Requisition code: 213293