Advise - process and strategy roadmaps, implementation plans and business case development, quantitative return on investment, program and target operating model, data strategy & governance, risk & control framework, content definition & standardization, training and end user enablement

Implement - configuration and as needed, customized, solutions on ServiceNow Security Operations (Security Incident Response and Vulnerability Response) and Integrated Risk Management (IRM) applications utilizing accelerators via pre-built templates and proofs of concept

Operate - manage Cyber Security programs ranging from keeping the lights on for the client's environment (e.g. upgrades, access help desk) to full-service use case development and dashboards

As a ServiceNow Senior Consultant, you will be helping organizations develop practical solutions to achieve better visibility over key components of their cyber programs, leveraging ServiceNow out-of-the-box or custom-built solutions. Some examples of what you will do include:

• Working with clients to identify target use cases for automation, as well as defining and documenting business and functional requirements for software development.
• Designing programs and processes in a manner that supports automation, including documenting process flows, roles and responsibilities, inputs and outputs, and metrics/scoring.
• Support configuring and customizing software applications, including forms, workflows, calculations, integrations, reporting, dashboards, access controls, etc.
• Leading deployment of automated IRM and SecOps solutions at large and complex organizations across a variety of industries.
• Conducting thorough analysis of client processes and systems to identify efficiencies and opportunities for optimization
• Working collaboratively with senior risk stakeholders (CIO, CRO, CISOs and direct reports)
• Building solid, trust-based relationships with client stakeholders
• Developing quality and meaningful deliverables that suit specific client needs
• Communicating with clients in an organized and knowledgeable manner
• Working collaboratively with the client to identify and solve key constraints, risks and issues
• Facilitating ServiceNow demonstrations, user testing, and trainings
• Demonstrating flexibility in prioritizing and completing tasks, including a willingness to learn and work in a disciplined and collaborative environment
• Maintaining a "self-starter" mindset, and the ability to listen to clients, managers, and peers, take strategic direction, and communicate clearly

The Team

Deloitte Advisory's Cyber and Strategic Risk team helps complex organizations more confidently pursue their growth, innovation and performance agendas through proactive management of the associated business and cyber risks. Our professionals provide advisory and implementation services that integrate risk, regulatory, and technology skills to help clients transform their legacy programs. We work across a variety of different security operations center, risk and compliance programs that extend well beyond Cyber Risk. Learn more about Deloitte Advisory's Cyber Risk Services practice.

Skills and Qualifications

Required:

• BA/BS Degree in Computer Science, Cyber Security, Information Security, Engineering, Information Technology, Finance, Business or related field
• 2+ years of successful ServiceNow implementation projects in a client facing role
• 3+ years of work experience consulting with organizations to design and implement IRM and/or SecOps processes
• 3+ years of consulting experience in defining business and functional requirements and working with technology teams to support these requirements through automation using ServiceNow
• 2+ years working to identify and address internal and external client needs, including:
• 2+ years of deploying solutions across the entire Software Development Lifecycle (SDLC)
• 2+ years of hands-on experience designing and/or configuring SecOps and/or IRM platform solutions
• Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve
• Limited immigration sponsorship may be available.

Preferred:

• Previous Consulting or Big 4 experience
• Certifications on Cyber Security software platforms
• Certifications such as: ServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist (CIS) (Security Incident Response/Vulnerability Response), CISSP, CISM, or CISA certification a plus

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $102529 to $197863.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Recruiting tips

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Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Our purpose

Deloitte's purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.

Professional development

From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte Advisory" means Deloitte & Touche LLP, which provides audit and enterprise risk services; Deloitte Financial Advisory Services LLP, which provides forensic, dispute, and other consulting services; and its affiliate, Deloitte Transactions and Business Analytics LLP, which provides a wide range of advisory and analytics services. Deloitte Transactions and Business Analytics LLP is not a certified public accounting firm. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. These entities are separate subsidiaries of Deloitte LLP.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Deloitte will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. See notices of various ban-the-box laws where available.

Requisition code: 204946