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Adaptive Support Delivery Lead

AT Deloitte
Deloitte

Adaptive Support Delivery Lead

Houston, TX

Position Summary

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Adaptive Support Delivery Lead you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.

Work you'll do/Responsibilities

  • Manage part of the workload for the team for break-fix as well as enhancement requests.
  • Ensure the workload is managed and critical issues are being addressed in a timely manner.
  • Help identify and assess cross functional impacts from configuration or integration changes that would impact other areas.
  • Help manage the bi-annual Adaptive releases by assessing impact and assisting with developing a regression testing plan.
  • Serve as a technical Adaptive resource to support the balancing of capacity across the team.
  • Manage team issues related to performance, morale, etc.
  • Coordinate work between onshore and offshore teams.
  • Guide, communicate and educate our clients on Adaptive capabilities and limitations including new release management.

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  • Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management.
  • Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes

The Team

The Enterprise Operations as a Service Offering addresses our clients' needs for on-going operations of their technology and business process investments through multi-year contracts. We deliver continuous modernization, upgrades, and address incremental business changes as part of our engagements through our 5 key offerings: SAP Operations, Oracle Operations, IT Operations, Supply Chain Operations, Finance Operations.

Qualifications

Required

  • Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
  • 3+ years of experience implementing and managing Finance/Planning applications
  • 2+ years of Workday Adaptive experience
  • Skilled in serving as a workstream lead on Adaptive implementations or leading an Operate (AMS) engagement
  • Superior communication skills, both written and verbal
  • Limited immigration sponsorship may be available
  • Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve

Preferred

  • Workday Adaptive Planning Certification
  • Analytical/ Decision Making Responsibilities
  • Analytical ability to manage multiple projects and prioritize tasks into manageable work products
  • Can operate independently or with minimum supervision
  • Excellent Written and Communication Skills
  • Ability to deliver technical demonstrations

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $110,000 to $170,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Our purpose

Deloitte's purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.

Professional development

From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 193635

Client-provided location(s): Houston, TX, USA; San Antonio, TX, USA; Fort Worth, TX, USA; Omaha, NE, USA; Seattle, WA, USA; San Diego, CA, USA; San Francisco, CA, USA; Portland, OR, USA; Sacramento, CA, USA; Las Vegas, NV, USA; Los Angeles, CA, USA; Austin, TX, USA; Dallas, TX, USA; Denver, CO, USA; Salt Lake City, UT, USA; Boise, ID, USA; Colorado Springs, CO, USA; Fresno, CA, USA; San Jose, CA, USA; Pleasanton, CA, USA; Gilbert, AZ, USA
Job ID: Deloitte-193635
Employment Type: Other