CO Salary Range: USD 200,000.00 - 300,000.00 per year
2000 16th Street, Denver, Colorado, 80202, United States of America
Vice President of Patient Support and Insurance
We are seeking an inspirational and strategically-minded Vice President of Patient Support and Insurance, leading DaVita's Insurance Management Team. This leader will drive operational strategy, execution, and innovation for DaVita's patient insurance education teams. This executive will be a leader in shaping our long-term organizational vision and owning the execution, including navigating health insurance policy and insurance landscape changes, creating and leading transformational initiatives, executing on our technology strategy, and creating and fostering a special place for teammates.
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As part of DaVita's larger Revenue Operations team, you can:
- Influence strategic direction at the highest levels of the organization
- Lead a high-impact team of top talent in an environment of strong performance, collaboration, and value delivery
- Tackle the most complex challenges at the intersection of healthcare and health insurance and drive innovative solutions
- Develop goals and strategies that will guide us through upcoming industry changes
- Serve as a key leader of a large team, driving change, fostering alignment, and mentoring the next generation of leaders
What will you do?
Operational Leadership and Creating a Special Place:
- Own and drive day-to-day business operations for 300+ patient educators and leaders, focused on helping individuals with Chronic Kidney Disease and End Stage Kidney Disease navigate insurance, employment, and financial decisions
- Partner with DaVita leadership to optimize patient support efforts
- Manage and lead a high-performing team, driving engagement, enablement, talent development, and succession planning
- Coach, motivate and develop teammates through formal and informal feedback and development opportunities in alignment with DaVita's Mission and Core Values
- Relentlessly fostering a special place to work and grow a career for all teammates
- Develop and carry out a multi-year vision and strategy to drive continued patient support improvement
- Mobilize geographically dispersed teammates around the most complex insurance topics facing our patients, aligning the Insurance Management Team with evolving healthcare industry trends and insurance policy changes
- Oversee problem-solving efforts, leveraging data-driven insights to inform decision-making
- Serve as a thought leader, identifying opportunities for innovation and operational transformation
- Collaborate with cross-functional leaders to ensure the Insurance Management Team and Revenue Operations are positioned as a strategic business enabler and thought partner
- Identify, deliver, and optimize innovative patient engagement and teammate enablement technologies as part of multi-year technology transformation roadmap
- Partner with senior executives to define organizational priorities
- Collaborate with leaders across revenue operations, integrated care, payer partnerships, public policy, and corporate strategy teams to advance patient support
- Serve as a trusted advisor to executive leadership, providing insights and recommendations
- Develop and deliver presentations on patient insurance education performance, trends, strategic initiatives, and recommendations to enhance performance
- Translate complex operational and financial data into actionable insights for key stakeholders
- Oversee talent acquisition, retention, and professional development, ensuring a strong leadership pipeline
- Influence and manage internal and external stakeholders, aligning business goals across multiple teams
- Passion for patient support
- 10+ years of progressive leadership experience in healthcare, healthtech, or a related field
- Clearly demonstrated history of successfully leading and developing leaders
- Experience developing, gaining input for, and executing strategic visions
- Track record of successfully leading business growth, strategic execution, and operational excellence
- Proven ability to identify and drive business growth opportunities
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
This position will be open for a minimum of three days.
Salary/ Wage Range
$200,000.00 - $300,000.00 / year
Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits
Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.