Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.Position Summary
This position is responsible for acting as the business-facing learning expert on learning strategies that will have a positive impact on key performance indicators.
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The Training Program Owner will partner with multiple stakeholders at all levels to create, develop, implement and measure learning strategies for the Retail business unit.
This position is responsible for the design, evaluation, and continuous improvement of the portfolio of training assets as a critical connection between quality colleague and member experiences and successful business outcomes.
- Communicates with clarity leveraging business and Learning & Development acumen.
- Establishes and maintains stakeholder partnerships and communication up to Director level.
- Develops learning and performance strategies which align to business and colleague performance objectives through thoughtful performance consulting.
- Creates, implements, and monitors multiple learning programs simultaneously.
- Acts as a liaison and strategic partner between enterprise operations, HR, and Enterprise Training
- Partners with Enterprise Training Operations to deploy curriculum assets.
- Designs effective training programs based on business analysis, adult learning principles, and performance expectations.
- Collaborates with design partners to execute development and deployment of curriculum assets and maintains those assets using productions tools which track project plans and program data.
- Maintains stakeholder partnerships with accountability through consistent communication, transparency in program health and proactive performance consulting to address workforce gaps.
- Evaluates program data to measure effectiveness and implement solutions for performance improvement.
5+ years experience in training learning and development
Proficient in MS Office
Preferred Qualifications:
Experience in Learning Management Systems
Experience in a retail business environment
Education:
Bachelor's degree preferred or equal years of working experience consideredPay Range
The typical pay range for this role is:$66,330.00 - $145,860.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit Benefits | CVS HealthWe anticipate the application window for this opening will close on: 01/24/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.