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Technical Lead Capacity Planning Engineer

AT CVS Health
CVS Health

Technical Lead Capacity Planning Engineer

Tallahassee, FL

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Description:

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

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Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient, and affordable.

Position Summary:

We are seeking a highly skilled Technical Lead Capacity Planning Engineer to join our team. This role is critical to scaling capacity planning operations for thousands of applications rapidly. As the Technical Lead, you will be responsible for hands-on development in Python, ClickHouse, MySQL, and managing Kubernetes clusters. You will build capacity planning models for thousands of enterprise applications and lead the replatforming of our capacity planning, FinOps, and predictive outage application, ECP 2.0. This role involves working closely with project managers, change management, creating progress reports, and stepping in during escalations to ensure seamless operations. Your work will help application teams, our customers, be prepared for peak season as well as run their applications and infrastructure efficiently and optimally year-round.

Key Responsibilities:
  • Serve as the technical lead for the capacity planning team, driving the development and optimization of capacity planning models.
  • Lead the replatforming efforts for ECP 2.0, modernizing our systems to improve forecasting accuracy and optimize infrastructure usage.
  • Develop and maintain capacity planning applications using Python, ClickHouse, and MySQL.
  • Manage Kubernetes clusters to ensure high availability and scalability of capacity planning applications.
  • Utilize data modeling techniques to support capacity planning and performance optimization.
  • Create visualizations and dashboards using Tableau to provide insights and support decision-making.
  • Collaborate with project managers and change management teams to ensure smooth coordination and communication.
  • Generate progress reports and handle escalations to ensure seamless operations.
  • Reduce manual effort and enhance system reliability through automation and process improvements.
  • Ensure smooth coordination between technical teams and business stakeholders, delivering cost savings and operational efficiencies.
  • Document processes and solutions, providing clear guidelines and support for internal teams and customers.
  • Stay updated on the latest technologies and practices in capacity planning, performance optimization, and predictive analysis, continuously seeking ways to improve operations and contribute to innovation within the team.
  • Troubleshoot and resolve issues related to capacity planning applications, providing expert guidance and solutions to enhance performance.
Required Qualifications:
  • A minimum of 7 years of experience in capacity planning, performance optimization, and predictive analysis.
  • Strong proficiency in Python for developing and maintaining capacity planning applications.
  • Expertise in ClickHouse for high-speed data storage and retrieval.
  • Experience with MySQL for database management.
  • Proficiency in managing Kubernetes clusters.
  • Experience with data modeling and using Tableau for creating visualizations and dashboards.
  • Strong analytical skills, with a focus on delivering actionable insights and improvements.
  • Excellent problem-solving skills and the ability to work collaboratively in a dynamic, fast-paced environment.
  • Strong communication and interpersonal skills, capable of working effectively with diverse teams.
  • Experience with modern development tools and practices, including version control, continuous integration/continuous deployment (CI/CD), and agile methodologies.
Education

Bachelor degree from accredited university or equivalent work experience (HS diploma + 4 years relevant experience)

BUSINESS OVERVIEW

Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities

Pay Range

The typical pay range for this role is:

$106,605.00 - $213,210.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health

We anticipate the application window for this opening will close on: 11/30/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Client-provided location(s): Tallahassee, FL, USA
Job ID: CVS-R0413353
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • HSA
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
  • Financial and Retirement

    • 401(K) With Company Matching
  • Professional Development

    • Tuition Reimbursement
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program