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Supervisor - Product Safety

AT CVS Health
CVS Health

Supervisor - Product Safety

Harrisburg, PA

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

CVS Health Specialty Pharmacy has an opportunity for a Product Safety Supervisor. The Product Safety Supervisor supports a team of coordinators who conduct detailed adverse drug event (ADE) reporting and reconciliation in a high volume, fast paced environment. In addition, the Supervisor interacts with individuals of varying levels within the company as well as specialty pharmaceutical manufacturers. The Supervisor participates and leads process improvements, team building activities, and drives employee engagement.

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As the Product Safety Supervisor, you will play a direct role in interviewing and hiring new staff members, evaluating and reviewing employee performance, and coaching and motivating staff. You will also bring leadership skills which will enable you to direct and implement department projects.

The ideal candidate has knowledge of adverse drug event reporting and pharmacy operations experience. Excellent verbal and written communication skills, strong analytical skills, as well as organizational and interpersonal skills are necessary.

Additional responsibilities of the Product Safety Supervisor include:

-Managing the Product Safety Coordinator's day to day responsibilities including creating weekly schedules, reviewing and approving Work Brain punches, and ensuring appropriate allocation of staffing

-Researching root cause for Corrective Action/Preventative Action requests, maintaining a log of late AE submissions, and trending opportunities for staff retraining

-Managing the day to day operations of the adverse drug event (ADE) application

-Directing workflow to ensure that all adverse drug events and product complaints are submitted timely and accurately according to contractual obligations

-Overseeing internal and external reconciliation of adverse drug event and product complaint (PC) submissions

-Working with internal partners to proactively identify opportunities to improve efficiencies with the ADE application

- Effectively provide team leadership, collaborate, and manage multiple priorities and projects

- Work with strict deadlines and meet deadlines on a daily basis

Required Qualifications

-2+ years of experience working in a pharmacy environment

-1+ years of supervisory or leadership experience in a related environment

-3+ years of experience utilizing Windows based applications

Preferred Qualifications

- Experience in Pharmacovigilance and Product Safety

- Specialty pharmacy operations experience strongly preferred

- Supervisory or leadership experience in a Pharmacy or Medical Insurance Verification environment

- Experience leading a team of 25 + members in a production environment

- Experience in a fast paced environment

Education

Bachelor's Degree/Related experience considered with High School Diploma or GED

Pay Range

The typical pay range for this role is:

$43,888.00 - $85,068.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health

We anticipate the application window for this opening will close on: 12/02/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Client-provided location(s): Harrisburg, PA, USA
Job ID: CVS-R0396985
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • HSA
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
  • Financial and Retirement

    • 401(K) With Company Matching
  • Professional Development

    • Tuition Reimbursement
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program