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Sr Manager, Business Consultant (Regional Coordinator)

AT CVS Health
CVS Health

Sr Manager, Business Consultant (Regional Coordinator)

Columbus, OH

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary
The Regional Coordinator (West Ohio Region) is a full time telework position in Ohio. Regional Coordinators develop and execute OhioRISE engagement activities in priority communities. This position serves as the OhioRISE Plan's primary points of contact for ODM-approved improvement efforts involving community-based organizations and requiring community outreach and active involvement in priority communities (e.g., juvenile detention diversion initiatives or reduction in efforts to reduce out-of-home placements). Serves as the OhioRISE Plan's dedicated contact for county or local child serving agencies.

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Responsibilities

- Attends or oversees OhioRISE Plan attendance at community events in priority communities (e.g., trainings; County Alcohol Drug and Mental Health Boards [ADAMH], Boards of Developmental Disability, PCSA, Family and Children First Councils, Juvenile Courts, and School District meetings; and racism dialogues). -Responsible for providing guidance and direction to external vendors, external consultants, consulting team members and/or matrixed staff as required in support of initiatives.

-Accountable for transferring knowledge, best practices (external and internal), methodology and tools to client organizations. Regional Coordinators routinely travel to member hones, other member locations, and provider locations.

-Drives or guides development of holistic solutions and/or key strategic plans. ---Proactively identifies opportunities for improvement and independently influences business leader(s) to act or change behavior through negotiations and/or consultation that promotes issue resolution. -

-Communicates compelling and concise results to empower client groups in decision making regarding initiative opportunities.

-Fully integrates baseline and metrics tracking into initiative planning and execution for optimal results.

-Shares joint accountability for initiative's return on investment.

-Drives or guides engagement using a disciplined repeatable methodology. --------Designs, develops interventions and facilitates work sessions.

-Develops and delivers all required analysis, reporting and presentation materials.

-Gathers, analyzes and synthesizes business intelligence to drive achievement of strategic business objectives.

-Facilitates diverse internal and external networks, as appropriate, for data gathering and best practice identification.

-Leverages internal and external networking to drive optimal initiative results and knowledge/best practice transfer.

Specific to the OhioRISE contract, responsibilities include but are not limited to: - Provide in-person communication with ODM or other state agency funded community-based organizations in order to bolster the presence of the OhioRISE Plan itself as a collaborative and trusted partner of the community based organization and as a supporter of the ODM initiative

-Coordinate training for county or local child-serving entities regarding the roles and responsibilities of the OhioRISE Plan and the CMEs

- Collaborate with the CMEs to identify service and resource gaps in local communities and assist state and local child-serving agencies in addressing those gaps

- Collaborate with MCO's Regional Coordinators to collectively strategize and address community concerns

- Coordinate the tracking and submission of process measures, as needed, related to OhioRISE Plan's improvement efforts in communities (e.g., reductions in out-of-home placements)

- Promote the referral of members to community-based organizations when services are provided that will promote better outcomes

- Respond to ODM inquiries related to OhioRISE Plan's community engagement activities

- Build alliances with family- and youth-run organizations to strengthen family and youth voice in OhioRISE Plan's operations.

Required Qualifications
-Minimum two years' experience in a setting that includes services or management of multi-system youth, work with local/community systems of care, and knowledge of Ohio's child-serving systems.
- Computer literate; demonstrated proficiency with MS Office Suite applications. - Must have reliable transportation, valid/active driver's license, and proof of vehicle insurance.

-Flexibility to work outside core business hours, Monday-Friday, 8am-5pm, is required.

Preferred Qualifications

- 5+ years' experience with several of the following methodologies: management consulting, project consulting, business process consulting, financial analysis, business planning, and/or risk management consulting.

- Demonstrated leadership with relevant initiatives: Business process, enterprise business project management/consulting, financial strategic planning and analysis, business planning, risk management.

-Experience with enterprise-wide and/or cross-functional large-scale initiatives
- Demonstrated relationship management skills; quickly build and maintain credible relationships at varying levels of the organization. -

- Exceptional facilitation and communication skills (verbal, written, presentation). • Analytical and planning skills.

-Negotiation/influencing skills.

-Critical thinking skills.

Education

• College degree or equivalent work experience. • Master's degree preferred, but not required.

Pay Range

The typical pay range for this role is:

$67,900.00 - $149,328.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health

We anticipate the application window for this opening will close on: 11/24/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Client-provided location(s): Columbus, OH, USA
Job ID: CVS-R0413766
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • HSA
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
  • Financial and Retirement

    • 401(K) With Company Matching
  • Professional Development

    • Tuition Reimbursement
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program