At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position Summary
Please replace this section with the Job Summary
Provides consultation on the design, testing and enhancement of information product including technical assistance and product development support to external and internal customers.
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- Researches, manipulates and prepares complex data to document program activities and reports on its results.
- Provides oversight to data quality and provides feedback to various areas in order to improve service delivery and enhancement to design efforts.
- Develops a consultative relationship with internal/external customers.
QNXT is REQUIRED
Excel is REQUIRED- May lead or act as a business technical expert with the planning, development and validation of master or detail test plans and strategies.
- Performs ongoing research, and support tasks for existing systems.
- Leads or acts as a business technical expert in the design of new applications or enhancements including integration of solutions.
- Provides Leadership/Coaching/Mentoring; may be a mentor to others.
- Directs the implementation of program specific information through education, technology, organizational methods and procedures.
- Influences enhancements to business processes and system infrastructure to improve data quality availability and access.
- Manages customer contact and participates in internal and external health industry development efforts (e.g., performance measurements).
- Analyzes complex data for trends, highlights in-depth interpretations and provides in-depth root cause analysis.
- Consults with client on a regular basis to ensure progress is in line with customer's expectations and to obtain additional information as needed.
- Translates complex data into constructive data and information and makes recommendations.
- Defines, identifies, develops and implements information products to support strategic business and operational planning.
- Illustrates complex information in a clear concise manner.
- Develops and conducts presentations and consultations to existing and prospective customers and internal business areas.
- Provides workgroup support on projects.
- Educates customer on the value, use and interpretation of information product.
- Influences changes/enhancements to business processes, policies, and system infrastructure to improve information quality, availability and access.
- Evaluates available software and data to deliver better business solutions.Required Qualifications
-6+ Months Working experience reading and understanding claims.
-Working knowledge of reading and reviewing claim and coding types.
-6+ Months Excel.
-6+ Months QNXT.
-Excellent verbal and written communication skills.
-Remedy (Ticket Tracking) experience is a plus.
-MS Office (Word, Access DB and Info Path etc.)
-MS SQL experience is a plus.
-Extensive experience with databases as well interpretation and manipulation of related data.
-Healthcare background.
-3-5+ years of data interpretation and analysis experience.Preferred Qualifications
-Bachelor's degree, technical certification or equivalent work experience.
EducationEducation
-Associate's degree or equivalent experience Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:$46,988.00 - $122,400.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
- Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.