Senior Medical Director

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Company: Oak Street Health

Title: Senior Medical Director

Location: VariousOak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and integrated care right in our patients' communities, we can help keep them healthy and reinvest cost savings in further care for those same communities and others. Since 2013, Oak Street Health has brought its singular approach to tens of thousands of people across the nation. With an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oak Street values and are passionate about our mission to rebuild healthcare as it should be.For more information, visit www.oakstreethealth.com.Role Description:

• Supervising center medical directors and ensuring their priorities are in line with those of the organization. This includes but is not limited to supporting the medical directors as they manage their teams, being the 'go-to' for all questions, and communicating updates and business priorities, including:
  • Assisting in offering constructive feedback to providers to improve performance.
  • Helping medical directors master data-driven tools and practices required to keep patients well and out of the hospital.
  • Reviewing quality dashboards with medical directors, and implementing initiatives to improve quality outcomes.
  • Providing managed care perspective to medical directors as they lead their teams.
  • Understanding and communicating provider performance/compensation plans.
  • The Senior Medical Director will be responsible for interviewing, hiring, and retaining providers throughout the region.

• Developing a pipeline of internal clinical leaders who are skilled in problem solving, communication, conflict resolution, value-based care delivery, and collaboration with clinicians and executives.

• Medical Management
• Care Management
• Quality Improvement
• Utilization Management
• Network Management
• Health Plan Management
• Documentation/Risk Adjustment
• Clinical Compliance & Policy Development
• This includes representing Oak Street to external partners (e.g., payers, providers) and creating relationships and partnerships that support our mission and our economics.

• Supervising the interdisciplinary Complex Care Teams focused on our highest need patients in the market.
• Supervising the Transitions Nurses, who track all hospitalized patients and coordinate post-discharge care.
• Partnering with the population health and quality teams to advance our care model.
• Participating in documentation and coding activities, including provider education and review sessions.

• Other duties, as assigned.

• M.D. / D.O. / DNP graduates, Physicians will be board certified in Internal Medicine or Family Medicine. DNPs should be certified in a primary care domain.
• Board certified in Internal Medicine or Family Medicine.
• Fellowship training in Geriatrics and/or other professional degrees (e.g., M.B.A., J.D., M.P.H.) welcome but certainly not required.
• Minimum of 5 years of experience in outpatient practice.
• Minimum of 3 years of experience in a physician management role or role as medical director, managing a medical group of 20 or more providers.
• Extensive experience in clinical leadership roles, leading and coaching physicians to be the best they can be for their patients and their colleagues.
• Experience with managed care and/or value-based practice and familiarity with payer-provider collaboration.
• Experience using a metrics-driven approach to analyze cost, quality, and satisfaction data to drive clinical strategy and program redesign.
• Excited by developing and implementing new processes.
• Self aware and confident in their leadership skills and eager to share those with a fast growing, passionate team on the leading edge of healthcare innovation.
• Understand the basics of managed care and recognize that population health and a focus on smart allocation of scarce resources can lead to high value care (better care, lower cost).
• Ability to remain calm in stressful situations.
• Commitment to Oak Street's patient population.
• Comfort with ambiguity and a strong desire for problem solving.
• US work authorization
• Someone who embodies being 'Oaky'

• Radiating positive energy
• Assuming good intentions
• Creating an unmatched patient experience
• Driving clinical excellence
• Taking ownership and delivering results
• Being scrappy

• Collaborative and energetic culture
• Fast-paced and innovative environment
• Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.