At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position Summary
Senior Manager - Vendor Data Management is a high impact role, you will lead advance analytics tools/reports, work with other partner to create insightful interactive dashboards, vendor oversight related to the contract service level agreements, performance guarantees, and reporting timelines. E stablish clear Key Performance Indicators (KPIs) for vendor performance and data management, regularly review vendor performance against SLAs, and utilize technology to centralize vendor information and automate data capture. Provide insight into complex vendor problems and track to resolution. Work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. Subject matter expertise in technical solutions for the healthcare industry while bringing your analytical skillset. You will have the opportunity to own projects and workstreams while also collaborating with a broad range of stakeholders throughout the organization.Candidate will need to exercise considerable latitude and subject matter expertise in determining objectives and approaches to assignments. Responsibilities include: Accountability for vendor data and vendor processes to collect vendor data specific to Members' benefits. Market scan for vendor solutions for new and innovation benefits. Set up/onboard new vendors on the vendor database to provide required monthly reporting. S et up procedures, technologies, and benchmarks to track data quality and identify potential issues, including data accuracy, completeness, and timeliness. Build and maintain positive relationships with vendors. Develop vendor scorecard focusing on financial, customer satisfaction, and learning & growth perspectives, using key performance indicators (KPIs) to track progress and identify areas for improvement in real time. Monitor open commitments and follow up with vendors for audits, reporting, invoicing, and reconciliation.Required Qualifications
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5+ years of prior healthcare vendor relations, project management and reporting experience.5+ years of management consulting experience or 5+ years of Medicare or Medicaid benefit and financial analytics experience required.5+ years of experience in the Medicare, Medicaid, or pharmaceutical industry.Ability to synthesis financial data from trend, seasonality and unique outliers perspective while presenting reasoning behind the emerging experience.Ability to present complicated analyses and concepts in a simple manner, and to communicate insights and recommendations to leadership.Prior experience in Medicare or Medicaid data analysis and vendor management, finance, procurement, or contractingProficiency with Microsoft Office applications including Word, Excel, PowerPoint.5+ years' experience using data visualization tools such as Tableau or Power BIE xperience in data management, product management, or vendor management.Working knowledge of advanced analytical approaches and best practices for database development and designStrong analytical skills and proficiency with relevant software and databasesStrong technical, verbal, and written communication skillsStrong attention to detail and organizational skillsStrong sense of accountabilityStrong experience with data quality management and data governanceHighly motivated self-starter and problem solving passion that requires minimal guidanceMust be passionate about contributing to an organization focused on continuously improving healthcare experiencesPreferred Qualifications
Master Degree in data/technology or Finance
Knowledge of Structured Query Language (SQL)
10+ years of experience with databases and database management
5+ years of experience in Web and Internet applications demonstrating the ability to utilize technology toolsEducation
Bachelor's Degree, preferably in Analytics, Statistics, Finance, Economics, or other business-related discipline or 15+ years experience data/technology and health industry experience in lieu of Bachelor's Degree.Pay Range
The typical pay range for this role is:$67,900.00 - $199,144.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
- Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.